Very polite staff, everything was great

The staff were excellent , answered all my questions knowledgeably

Staff is awesome!

Great stay. Very nice welcome. Great General manager. Enjoyed the free breakfast.

Great Hotel loved the convenience being so close to the Draft for my sons basketball games. Thank you!

The front desk staffl was excellent and accommodating. Very clean, new bright interior. Amenities were great. Quiet area very close to food and activites. The side near freeway can have a little noise, but doable.

Nice and quiet area location - no complaints, the staff is very friendly and attentive!!!

As advertised

Good

Easy to check in and perfect location

It took me a while to find the entrance. Paying for parking outside seems unnecessary

Hotel is nice and clean. I loved having a refrigerator and stove in the room. I would have to agree with others on the parking fee being unjustified. The hotel is inside of a very large shopping center and there’s plenty of parking all around yet there’s a parking fee to park in a public space. Breakfast was served from 7:30-9:00 if I remember correctly. By the time I went downstairs with my daughters there were 3 sausage patties left, 3 English muffins and a few slices of bread and yogurts. I asked if they would be putting more food out and they said they were out of food. Only thing that made this hotel worth my stay was the location. Other than that, I more than likely wouldn’t stay here again. The “free” breakfast wasn’t worth it and the parking fee was the deal breaker.

Dirty, poorly clean

Booked last minute and the staff was super friendly and helpful. Room was clean and the kitchen was great to have. Couch bed wasnt the most comfortable but it was decent.

We couldn't ask for more. Very clean, safe, and quiet. Great Room ! Loved the layout.

Stayed here for 3 days, I had a course to complete nearby so this was a close convenient stay. They had hot breakfast every morning, friendly staff and most importantly a very clean relaxing room. Bed and pillows were super comfy( I’m super picky w/pillows). Shower had perfect water pressure! Kitchenette came in very handy to prep my lunch for class as well. The only turn off was the $10.00 per day parking, it’s not like they have a private garage or anything you just park around the hotel where people park to go to the surrounding businesses, so I guess that’s my only gripe. Other than that, I would recommend for a comfortable room.

Excelent customer service from all around staff. Room was clean and comfy. I slept like an angel!!

The hotel is very beautiful and updated.

Very convenient and close to where we want to be

I enjoyed my stay here at the Residence Inn. The room was spacious and comfortable. I would differently come back and stay here again.

Lots of parking. Close to the freeway but quiet. Located in a business complex so its clean and safe.

Very dated, kitchen light did not work, they did not come in and clean one time over a 5 day stay, we asked multiple times. The toilet did not flush with out opening the lid on the back to make flush. The size of the penthouse is very nice though specially for a large family of 6.

Very safe, clean and nice staffing

Staff was great

no review

This property was so nice to stay at. I had a full kitchen with fridge. Local restaurants nearby and friendly staff.

Newly renovated rooms feels like uptown apartment. Clean. Pretty and comfortable.

Amazing hotel

I love the customer service

Excellent property will be back to this property anytime i visit for business

Where to start… Hotel is being renovated. Nowhere was this listed/shown prior to booking. Amenities were mostly unusable. No propane for advertised fire pit. Couldn’t sit on outside patio after 9pm on Friday due to “quiet time” in a mostly empty hotel. Pool closed. Basketball court closed. The seal around our toilet was inefficiently sealed with caulking and began spilling contaminated sewage water onto our carpet and bathroom floor. We contacted the front desk , 5min later a man knocked at our door and handed us a plunger. Ummm???!! We call front desk again, a maintenance man responds quickly telling us it will take HOURS to fix - the hotel is under construction and most rooms need work/renovation. We would need to contact the front desk to move. Ok fine. I ask the front desk can we PLEASE have a room with 2 beds (we had our two teenagers with us) and or a discount due to the inconvenience and was told simply NO SORRY. We traveled 7 hours by car and just wanted to enjoy a comfortable safe stay. We were short on linens and amenities. I was hopeful for breakfast the next day and that also fell short. The “continental “ breakfast was under supplied and I was told verbally by staff they couldn’t make additional eggs because breakfast was over in 30minutes. The ridiculous was exhausting. Your entire job is HOSPITALITY. It was our family’s worst travel stay to date

Staff were very friendly and helpful, room was very clean and nice, they are renovating which is great but that’s the only reason I gave 4 stars in some areas but could get to my room easily. I like that it’s situated in a corporate business park. Convenient location to freeway.