My issues were for the price, I should get hot water in my shower and decent pressure. Also, the hot tub was lukewarm.

Friendly customer service. I requested the room before time to check in and they were able to do it.

The staff was not very helpful

When we got in late the toilet in our room did not flush. We had to move rooms at midnight after we were already I unpacked and in night clothes. The room we were moved to had a working toilet but the bathroom sinking hardly drained. The manager was kind the next day but could not refund any of the room price as it was booked on this site.

Dried pee on the “sanitized” toilet seat. Verrrrry Questionable stains on the box spring cover. Shower was awful, at least in my room it was. TV remote had crusties on it. Place was pretty rough. I’m sure it’s been hard for hotels since 2020 but jeez $160 a night for that? I’ll sleep in my car.

This property was fine. However I used Expedia to book my stay and paid in advance and they required a $150 deposit that they held for a week. Ridiculous!!

When we first began traveling after my husband retired, we felt like Best Western was the right choice for our hotel stops. Rooms had what we needed and the price was reasonable. But the past few years the quality of places has really fall en. More often than ever, there is something that needs repaired in our room. Usually its the bathroom. But second place comes the heater/airconditioner. We have put a few Best Westerns on our never to return list. A few nights ago was one of the worst hotel stays we have had Lodi, California. The water never got warm enough to shower, so we both had to skip showering. I questioned a few other guests to make sure it wasn't just our room and then I complained to the front desk. Our phone message light was blinking and we asked front desk about it, they said they would fix it, but we ended up covering it all night with a towel. The bathroom sink pipes leaked and made the floor all wet. Good thing we were unable to shower, as we had to use our two towels to soak it all up. The heater never did warm the room up and it ran all night. Bed needed a second blanket, but none extra in the room. We travel a lot international and national, we are not hard to please, but it is time to find a new hotel chain for our travels.

The elevator didn’t work that’s all

This is my second time staying here. Both were enjoyable. Staff is friendly and helpful. Will stay there again. Many Shopping and Dining options just a few miles away.

Comfy room and quiet area. Disappointed by the breakfast as the service person was in a rush to put away all of the drinks and food. There was a sign clearly stating that extra time would be given if needed to finish our meal.

The staff was wonderful!

Great

The fact that the toilet in the first room, my head didn’t flush, and there was no hot water in the shower in the second room they gave me, didn’t give me much assurance that the rest of it was going to be worth a hoot. Bottom line I’ll never stay there again. I suppose I should add the fact that the staff was very nice and cordial and the breakfast was OK.

The staff was great

The unique thing about my stay there was when I walked in my room and saw that nice clean bedding on that king size bed the bathroom was clean there was a fridge and microwave and your girl can't start her day off without her coffee there was a coffee machine in the room and they also had a full breakfast this will be my go to place when in Stockton

very accessible to my destinations locally and via the I-5 interstate. my floor had unseen dirt that my bare feet picked up and revealed when i took showers. staff was first rate in service and hospitality. breakfast good and convenient to start the day! will book directly w hotel in future as they promised better discounts!

We stayed here for 6 days. They kept the room clean. Breakfast is always good. I would stay in this hotel again when I visit Lodi Ca. Receptionist are very friendly. The lady in the kitchen is very nice and accommodating. We had a great experience at Best Western.

The staff was very nice. The room was adequate. The location was good for visiting friends at the Flag City RV Park.

Great staff, friendly and helpful

My price is different than what I original reserve. Not only price went up but I got charge for services I did not receive.

When we arrive and checked in, we found our room to be dirty and not cleaned. We called the front desk and she moved us to a new room. The rooms were ok, beds weren't great, but for one night it was fine. Breakfast was good.

Why didn’t I like the stay? Let me count the ways; 1)We were asked to show a certificate for our service dog(witch is not legal). 2)Ants all around the wet bar and bathroom sink. 3) We were woken just after getting in bed by someone who was given a key to our room and opened the door and started to walk in until I shouted. 4) The power went out in the middle of the nite for an hour stopping my CPAP to stop and waking me up.5)A homeless person in the parking garage walking around carrying some sort of junk.

Clean and comfortable room. Great stay.

Great staff--accommodating and helpful!!! The hotel is a bit old and shows its age. You also have to walk outside from the lobby, then use your key to get into another door to access the rooms. Clean and comfortable, just nothing fancy.

I am so sorry to say that the bed was not clean, sheets were dirty. Bathroom bath tub was broken, and bathroom was adirty

Loud yelling and screaming people in a room close by and the hotel made no attempt to quiet them down

Great safe place to stay along the 5!! Really nice room! I would come back!

Ease of location, friendly helpful staff

No bathroom fan, very low water pressure on shower, beds were comfortable, only had decaf coffee in root. Complimentary breakfast was bad

Service was great, location near areas we were visiting. Over all we had a good trip

Staff very helpful

Problem was hotel had a power outage one hour after we arrived. Power never came back on. While it was a city issue, we had no breakfast, no hot water to shower, very poor lighting to exit in the morning Dow stairs, and no credit issued after our request.