Very good location with a beautiful few on the sea and mountains

A lovely part of the island to stay in and this time of the year we almost had the place to ourselves. We self catered for most of our meals as few restaurants were open and the kitchen was sufficiently equipped to allow us to cook up a variety of meals. The air conditioning unit was able to provide heat in the cooler evenings and the bed was comfortable. We had a few issues with the hotels.com messaging system before arrival but on arrival all was in place for us and we only saw the cleaner mid week as reception was closed for some building works.

Beautiful, scenic, quiet, good quality apartments with amazing restaurant on site. Friendly and helpful staff. Loved it! Thanks.

Lovely quiet area and really nice apartment, bit of a walk to the shops but that’s minor detail.

It was amazing. Thank you very much for everything. We will visit you again.

Incredible hotel with a lovely staff

WE have rented apartments in Playa de Fornells 6 times now and this one was far and away the best one. The apartment was clean, light and newly re-equipped with the best views in the resort and right next to the pool. We would not hesitate to book this again on future trips.

Arrived late following flight delays, after midnight. Access to property appartment 03 was easy following previous instructions. Spoke to reception staff following day, Very helpful and pleasant. The apartment had excellent views and was well appointed. We were informed that restaurant and bar was closed due to staffing issues, we had not been advised throughout the booking process of this situation, but the property was advertised with the facilities being available. This was a disappointment. Had an issue with a local resident over sunbeds. It seems owing to 8 being available, 2 broken, they felt more entitled due to their residency on the complex a further disappointment. On last day following check out at 11.00 am were informed we could leave cases at reception and obtain shower facilities later in afternoon before leaving for airport. On return at around 3.00 pm sadly we were informed that reception closed at 4.00 pm and it was too late for my wife and daughter to shower before leaving for airport having spent our last day in very warm weather!! We were not informed of this prior to leaving to spend our last day of our holiday. Our stay at el Bigantin was anticipated to be completely enjoyable and stress free, given the length of time we have waited to travel. Sadly these issues made it less than completely enjoyable .Regards M.Woods.