We didn’t check in, because we couldn’t. The office was closed when we arrived at 9 pm. We waited in the dark and cold for a full hour, no one showed up or answered any calls. We were left with no place to go!! Talked to a couple of guests at the property. None of them appear happy. They described the place as “backward”, “don’t care”.

Very nice room.. clean. Comfortable... Would stay again.

Donnie was awesome!!! Great hotel and great room!

Nasty dirty eoom and bed as wrll as bathroom

Spacious room and clean, I didn’t like that there wasn’t a dead bolt or extra lock

Older apartment building relabled hotel. Full standard kitchen but no pans, dishes or silverware. I would stay here again and bring my own things for the kitchen.

definitely an uncomfortable stay, can’t sleep on the beds because there’s wrappers and trash in the blankets from previous guests. the carpets are caked in dirt and smoke that will ruin your socks and even your shoes. this was the only option we had and it still cost us $180 to stay in a place that is worse than just sleeping on the sidewalk. my skin is crawling just being in here at all.

Near to shopping centers, Accessible to transportation

Feel like home

I originally only was booked for one night. However, after the first night I realized for the price this was the best place to be. My "room" was really a one bedroom apartment. Is it included a full kitchen full size appliances a table to sit and eat at in the kitchen a couch another couch that was sold out in the living room area and two double beds in the bedroom. I couldn't ask for a nicer staff anywhere and I enjoyed my stay. Furthermore, the location can't be beat. Mall across the street, target, Kohl's, and a ton of stores and restaurants all in walking distance. I will definitely stay here again.

The room was dirty and had been not been cleeaned

We got there at 3:00 p.m. and they told us they were no more rooms available when we already booked it ahead of time like 2 months ago and then I get there and then she had to call the the manager and she acted very rude and we had to get set to go to our concert and I'll have it ready when we leave well when would I leave and go back to the hotel they canceled our reservation and I called the property manager and she suggested I find another room don't bother to go with this hotel don't waste your time and go through the hassle like we did she was too much worried about getting her car fixed she had to go back and get the keys to get in the office and then I had to ask the manager if they could call her when we were on our way back to the hotel and she said well she's not answering so basically I had to call hotel.com and tell them our situation so what they did is they made up for what happened and got us two nights at the Best Western reserve if it wasn't for them our vacation would been totally disaster we didn't know where we were going to stay we were very stressed out

The room was absolutely filthy when we got there I had management come up and I had to clean the toilet had dried urine ,,pubic hairs and the floor had mold on it absolutely disgusting.. The couch was broken down and the curtain rod was held up by black electrical tape the kitchen table was sticky and disgusting

Wasnt a hotel. Was 2 bedroom fully furnushed apartment

Disgusting...i bet there are chalk outlines under the nasty carpet

While this hotel has seen its better days, everything that I needed to make my stay work was available. I needed to arrive late into the night so the owner did a pre-check in for me and even answered her phone after I arrived and needed help. The staff was wonderful! Easy access on and off the hwy.

I only booked it because it had a kitchen. It wasn’t clean and I felt very uncomfortable there.

I only booked it because it had a kitchen. It wasn’t clean and I felt very uncomfortable there.

The receptionist was was extremely rude and not helpful during check in. Our room door would not lock so we had to get the receptionist to try and figure out why it wasn’t locking. After slamming the door multiple times it didn’t lock and she just gave up and left. She slammed the door so many times that the people above us started yelling at us and we had to explain that it was the receptionist who was slamming the door. We had to put a wood block behind our door so no one would be able to open it. Poor quality hotel.

Poor customer service. Unprofessional. Clean, but extremely old - 1970's tile and carpet! Cigarette burns on the bathroom vanity. One set of towels that were the cheapest possible - super thin. Would not stop here again or recommend to anyone.

Kinda musty smelling. Did have full size fridge and stove.

Kinda musty smelling. Did have full size fridge and stove.

I can not begin to tell everyone how FILTHY this place is. My husband and I checked in and as soon as we opened the door it smelled like cat urine. Upon inspection of the rooms they were beyond filthy. Smelled like smoke pets and down right mold. I asked the desk what happened and why is was so filthy and they stated the woman who stayed there for the past 7 mo had cats and they could not get the smell out. I then asked them why they thought it was ok to have others stay and no response. We had no choice to stay due to the FHOF weekend and everything was booked. They refused a refund or partial. DO NOT STAY HERE IT IS A NASTY MESS!

I can not begin to tell everyone how FILTHY this place is. My husband and I checked in and as soon as we opened the door it smelled like cat urine. Upon inspection of the rooms they were beyond filthy. Smelled like smoke pets and down right mold. I asked the desk what happened and why is was so filthy and they stated the woman who stayed there for the past 7 mo had cats and they could not get the smell out. I then asked them why they thought it was ok to have others stay and no response. We had no choice to stay due to the FHOF weekend and everything was booked. They refused a refund or partial. DO NOT STAY HERE IT IS A NASTY MESS!

This was the worst experience of my life. This should not be listed as a hotel. The place was not clean. There were cigarettes ashes in the bedroom not cleaned. The TV did not work and their were also ants crawling on the top of the hot tub. I checked out a day early and wanted my money back. The person at the front desk told me I needed to call the manager. I called the manager number she gave me 3x and no response.

This was the worst experience of my life. This should not be listed as a hotel. The place was not clean. There were cigarettes ashes in the bedroom not cleaned. The TV did not work and their were also ants crawling on the top of the hot tub. I checked out a day early and wanted my money back. The person at the front desk told me I needed to call the manager. I called the manager number she gave me 3x and no response.

The staff was friendly and helpful. Clean rooms for a fair price.Good location for shopping and food.

Good hotel, nice location just off the highway.The rooms are big, with an attached kitchenette and a small dining table, with a microwave and a fridge, just perfect to have a dinner or lunch. The bed was comfortable. We had a good stay.

I felt like I smoked a pack of cigarettes while I slept. Dirty, old, broken down.

I felt like I smoked a pack of cigarettes while I slept. Dirty, old, broken down.

My mother did NOT stay. You were notified over a week in advance she had a massive stroke & would not be there. After repeated attempts to contact Magnusson with NO ANSWER YOU JEPT MY MOTHERS $944.29. You people are nothing but heartless thieves. And yet you keep asking about my moms stay. MY FAMILY WILL NEVER USE ANY OF YOUR SERVICES AGAIN and it will be shouted from the rooftops what nasty, uncaring thieves you are. DO NOT CONTACT MY MOTHER EVER AGAIN. Tracey L Nedele

Absolute great place to stay! My new favorite!!!! Its PERFECT for families especially traveling with kids it was like a small apartment and it had EVERYTHING we could possibly need. Would HIGHLY reccomend