When i first arrived, the place is clean and people are friendly, but the internet here is terrible. The first night i stayed here, the maintenance guy, got it up for me, which is good, but the next morning, same then, no signal, i messes with it and messed with it, still nothing. At 8:12 am, no one was at the desk for me to see about getting the internet back up, also theres no free breakfast here, which is on the website that they do.

Despite the fact that I called to request a late check in as my flight was coming in at 11:40 pm and told the front desk that I will only arrive around 12:30 am they still did let me check in and told me that my reservation was canceled. I am an elderly person and was left in the streets.

The TV did not work, whether it was regular hotel TV service or when switched to another source (HDMI 2) to watch movies from tablet.There was also no hot water in the morning.

Clean Room

Everything was smooth

Clean and nice

The toilet in the bathroom didn't work. Front desk didn't have any other rooms for me to move into.

The tv didn’t work. We tried different outlets. We could not be moved to another room because they were all booked. The tv is mounted to the dresser, so it could not be swapped out for another one. The hotel was out of soap. The bed sheets had a yellow stains on them. The main entrance smelled like hot piss. Thankfully, it was just a one night stay. For the price I guess I should've had lower expectations.

The room was clean, the sheets were soft, the bed was comfortable. Make sure you bring your own shampoo. They only provide a very small bar of soap and a couple of towels and washcloths. This place is really geared for people who need an apartment. You have to bring your own cups, plates, & silverware. Fortunately, I was moving to this area and had the things I needed. The price was good, I would stay again.

The room was sufficient but had an odd odor. Tub faucet had a continuous drip that you might ought to check.

The room stunk like cigarettes/ smoking. The front desk took forever to answer the phone to check in. The air conditioner in the room was extremely loud, the beds were extremely uncomfortable. I’ve stayed at worse, prob a 1-2star rating.

dirty room and horrible service we ended up not staying at that place had to look another place to stay. not happy with staff at that location

dirty room and horrible service we ended up not staying at that place had to look another place to stay. not happy with staff at that location

I've stayed at Red Roof hotels prior. But this one has turned more into hostel. What seems to be long stay placement by the system. A patrol officer visited on more than one occasion when I was either coming or going and police had to visit twice for an in room disturbance of domestic dispute. The manager was good here and trys. But I was there for a week and was out working every day so wanted a good night's sleep. There was far too much out of hour activity going on. Cars pulling up 02-00 hrs in the morning. I will say the room was adequate and there were enough towels to last the week, which was good as no making room up each day. If you like your bed made your have to make it yourself. The room was clean. But to be honest for $75 dollars a night you get what you pay for but even so not great value for money. But with hotels it always comes down to the acid test of would I stay there again. Answer No.

I've stayed at Red Roof hotels prior. But this one has turned more into hostel. What seems to be long stay placement by the system. A patrol officer visited on more than one occasion when I was either coming or going and police had to visit twice for an in room disturbance of domestic dispute. The manager was good here and trys. But I was there for a week and was out working every day so wanted a good night's sleep. There was far too much out of hour activity going on. Cars pulling up 02-00 hrs in the morning. I will say the room was adequate and there were enough towels to last the week, which was good as no making room up each day. If you like your bed made your have to make it yourself. The room was clean. But to be honest for $75 dollars a night you get what you pay for but even so not great value for money. But with hotels it always comes down to the acid test of would I stay there again. Answer No.

Horrible property, horrible management, and poor customer service. They have roaches.

Horrible property, horrible management, and poor customer service. They have roaches.

Amazing stay. They are sweet and the room was extremely clean when we got there.

NOTHING CHECKED OUT RIGHT AFTER GETTING THERE IT WAS HORRIBLE HOW I WAS TREATED

Never ever going to book anything with these. And also Expedia is starting doing bad job

I RAN away from this place 2 hours after checking in. Roaches were crawling all over the room. It's almost impossible to get any assistance from hotel staff after hours, as their front desk is not staffed 24/7. There were people shouting and fighting in the parking lot the whole time i was there, and the entire building reeked of stale cigarette smoke. It was very dirty and felt very unsafe.

I've stayed at other Woodspring Suites while traveling across the county as it has become by "go to" as I like the simplicity of the rooms. No Carpet and limited furnishings as it is easier to keep clean. This property is nothing even close to the other places I've stayed.

Don’t stay. It was canceled, no room available, check in table was closed.

I would not recommend this hotel to anyone, there was no one in the reception when we arrived and we had to wait for 20mins to checkin, the stuffs were very unfriendly. There was only a couple of towels in the bathroom and when we asked for more they refused to give us anymore towel.

The hotel was clean but its not your usual hotel almost like a rooming house. My son had a boxing tournament in the area and this hotel was definitely better than the other hotels in the area. Not sure if they were short staff but it only seemed as though 3 people only worked here. Check in is terrible no one is never at the desk which is important because your turning away customers lined up to get in. Its sad how clean the hotel was the customer service is what makes this hotel suck. Then when its time to checkout the rep who belongs at the desk checking people is away from the desk knocking on doors to get people to leave which i thought was rude. It wasnt a pleasant stay for me felt more like a shelter that people are paying rent. My family and i were very uncomfortable and couldn't wait for it to end

Okay let's start with the chicken there was no chicken the lobby was empty the gate was closed and nobody was there I need to call as service number 500 so I talked to someone and he gave me another number I need to call it was a private number and then I start to fight with this guy to the other end I should come back tomorrow the hotel room was already paid I never have such an experience there was no one in the lobby the hotel was actually not working at all then I enter the room the room was day daylight it was super super bright there was nothing good way to close the windows it was really like a super super poor your furniture the whole state don't go to the hotel never ever woodspring again it is unbelievable

I would have given the highest rating except for the weird way you check in after hours. You have to call on a phone in the lobby, get connected with a call center, then the night clerk after a while comes to check you in. You then have to fill out and sign a bunch of papers like it was a house closing!! The room was was super clean and a very rare thing in low priced motels it smelled great!! It has a little kitchenette to do your own cooking if you like. I would go back.

Well I mean I had to wait like 30 minutes to check in. Upon arriving I found a used condom wrapper in the toilet. Got ready to shower then noticed the door didn’t have a hinge at the bottom door wouldn’t close.

Well I mean I had to wait like 30 minutes to check in. Upon arriving I found a used condom wrapper in the toilet. Got ready to shower then noticed the door didn’t have a hinge at the bottom door wouldn’t close.

Never got past check in. They have a metal window they close. We heard them behind it. Called the number they had put up, was told to call another number. Was like visiting a jail house. I hung up and left. Will never go back, sleep under a bridge first.

Don't waste your money. This hotel is a rip off. Read the papers they give you to sign. They will attempt to charge you for any and everything. They will also lie to you about fees. The clerk will state one price while it's listed as another. The rooms aren't clean, there are no amenities, if you need assistance, you won't receive it in a timely manner as there is no one at the front desk. You have to use a phone in the lobby in order to call someone to the front desk. You will wait in a hot and cramped area with other patrons who are just as upset with the service as you are. There are other bad reviews of this hotel. Believe them. Save your money and time and stay somewhere else. I wish I did.

Only air in the building is in the rooms. No hot water for shower and faucets. Mold in bathrooms and needs update badly. Pillows are flat and stingy w Tissue paper. Must bring everything you need to use in kitchen, front desk is not manned 24hrs....