It was the worst place I’ve ever stayed in. Nothing worked. Ice machine and elevator down, air conditioner leaked, rug was soaked, hot tub and restroom broke down in pool area, breakfast was horrible, coffee was cold, coffee maker in the room was broke, toilet ran all night. All this for 150.00 dollars. It was the worst.

I requested a refund for my due to poor room conditions and no room service. For me and my autistic, minor daughter's entire stay, our room was hot - the room AC was poorly functioning and felt like at least 75°. When I mentioned it to staff, I was given a box fan because there were no more rooms available. Also, our room was not cleaned. We were gone for much of the day attending a funeral in town, so we did not notice until returning to the room later in the evening.

The lady at check in was nice. The hotel is old and musty. The carpet in the room was sticky and gross. The fixtures in the bathroom were old and need replacing. However, the bed was comfortable.

This property is falling apart. A plumbing leak was flooding the lobby through the ceiling and the air conditioning was broken in the dining room. Staff was super friendly but that’s the only positive.

BED BUGS AND ROACHES not a clean property at all!! They have bed bugs and roaches and clearly know it. There were roaches crawling around the lobby when we left, after we found two bed bugs crawling on the walls in the room. We didn’t stay for any of the nights we booked. Still waiting on a refund from hotel.

The hotel was quite warm. The AC unit in the room was very loud (like rattly broken down loud, not soothing, white noise…we had to raise our voices to hear each other above it). It cooled our room down more than the halls and lobby, but it was still warm. At check in, I was surprised to pay a $75 nonrefundable pet fee. Expedia indicated it was pet friendly and didn’t say anything about a fee. The shower in our room had difficulty maintaining a consistent temperature. I definitely wouldn’t book here again.

The First room we checked into was filthy including the toilet! The front desk clerk was extremely apologetic very nice and took care of us gave us. He got us done clean rooms. But the room key cards kept deactivating.

Too outdated and half of everything didn't work such as hot tub, vending machines, elevator and ice machines. But friendly service though.

Was warned after checking in that the TV didn’t work. Why would the TV not be replaced if it doesn’t work?

Elevator buttons broken. Causing us to be stuck at 1st. flr. frequently. Staff said they were aware of problem. Room was too dark, lamps missing from desk / rear area. Access cards stopped working, requiring us to be stuck in elevator several more times to get corrected at the front desk. Road to hotel has deep potholes.

It was a terrible stay. First of all when we check in are room was not ready I payed for the bigger room and the elevator button where sticky and all foour ice Machines where not working they told us to walk next door for ice really haow rude and there where to boogers on the wall and the tub was leaking and the bed was terrible i had terrible back pain! I wanted a refund but didn’t happen and there where kids running up and down the hallway knocking on doors will never ever stay here again!

Front desk very hospitable guy

Bed was broken down and there were hairs on the pillows. Shower head sprayed outside the curtain. Staff was polite but hotel was lacking

First night we arrived I went to take a shower and tub was dirty. Looks like someone pissed or spit in tub. Next day I found housekeeper in hallway and asked her to clean. She very politely asked me to ask at front desk. I went to front desk and made the request. Clerk acted like I was an imposition. Needless to say it never got cleaned. Two night rental and no shower. Why did I pay for a hotel??

The staff were all very friendly and helpful, but the beds and couch in our room were not great. The elevator buttons were also extremely hard to push.

The front desk clerk was super helpful, courteous and very knowledgeable!

I reserved a suite with 2 queen and pull out couch. The couch had no mattress. None if the 3 ice machines were working. The buttons on the elevator were extremely hard to push to choose floor. Beds were comfortable. No blow dryer in bathroom, just the bracket on the wall.

When checking in rooms were overbooked. Once in the room had to go back to get bed linens beds were not even made. Water came out of the shower a dirty brown and has to let it run before showering. Would not stay at this property again.

Where to begin: hot tub doesn't work, pool was freezing cold. Security for the pool door broken so any child could wander in there. Elevator took forever and you have to hit the buttons hard to get it to work. The breakfast not good. They cancelled our reservations because we weren't there by 4 am because our flight was delayed even though I had already paid for thr room. Had to argue with staff because she said I would have to pay for another room, finally they gave us a room. We booked 2 queen beds, but they gave us a king with a sofa. Shower knob was broken, took significant strength to turn on it off. Ice machines don't work. Housekeeping never came to our room during a 4 day, 3 night stay. Dirty tables in the dining room. Just not what we were expecting, very disappointing.

this place its terrible dirty sheets no towels emergency door kept open roof’s leaking water

Not a good stay. First room was a mess had to get another room. Lady at desk said she was told the room was ready. The elevator for the 4 story hotel yad issues. The second floor button did not work. Second time in elevator would not move finally let us out. We used stairs the rest of the time. Room was okay just the bed had no mattress covers just a this sheet. TV was good and the heat was good. Next morning the breakfast had no one working. The food was out open at 7am we showed up at 740. People waiting said the lady at front desk is doing everything. Had to wait 20 minutes until she came in and started to fix breakfast. Very disappointed with the service for breakfast. Not the best place we stayed need work room was a little run down. Had a big bucket in lobby to catch a leak from the ceiling.

Very nasty. I wouldn’t even take off my shoes in the room. Curtains were dirty. I didn’t even pull the bedding down to sleep on it.

Used to be a Holiday Inn Express and was nice. Not any more! When we checked in, noticed no ceiling light bulb in light above door or the bathroom. Asked the front desk and they said they were out of them and on backorder. They have Home Depot and Lowes 6 miles away. No wash clothes, on back order. Ice machines on every floor, only second floor one wrks. Mens and Ladies Guest bathrooms on ground floor had filthy (fecal spattered bowls) were never cleaned for the whole stay. Had to get toilet paper from front desk. Also no paper towels. Breakfast was minimal and Coffee horrible. Lucky IHOP close by. 1 0f 2 elevators functional. Trash surrounds the outside grounds. Staffing, Housekeeping etc. appears to be a skeleton crew. Some members have to work double shifts. Much more, tired of typing. Will stay at Hampton again next time.

Not at all what the pictures looked like. Very dirty

The mattresses were uncomfortable

The first room they put us in was filthy, mold in shower, stunk when we got off elevator even the room had a smell, head board was dirty the whole room nasty. Air did not work went and asked for new room second room was on different floor and was way better. until 2nd night then air stopped working in middle of night. When checking out told front desk lady and she had a excuse of why air stopped working said it was because of temp outside didn't offer discount for all the problems or nothing.

Friendly staff, easy check-in

Great stay! Will be coming back to more comfort suites

It was a great experience. Staff were really helpful and attentive during our stay.

The reservation was made EXCPECTING a HOT TUB. NOT available. We would have went somewhere else if we knew. On the ceiling above the bed closet to the widow. There is A LOT of pieces of TAPE. Looks like someone stuck something up there. The BATH tub looked like it has a SMALL dripping leak. I didn't hear it even while in the restroom. Just saw the water dripping.

Hotel was clean - room good sized - comfortable bedding and pillows - no luggage rack or hair dryer in our room - breakfast was not the best - I’ve had better - I would return

Hotel is old and in need of a lot of renovations. Shower head had mold on it. Tv did not work. Only one towel in the bathroom. Bathroom floor had sinkholes in it. No ports to charge your devices. Beds were very uncomfortable. No do not disturb placards for the door. Refrigerator was frosted over inside.