Lovely, elegant room, with a bath/shower, which I appreciated. One stepped out to a small childrens' pool which seemed never to be used. There were 6 pools in all, in the midst of verdant tropical vegetation, and exotic paraphernalia. At times it felt like one was staying in an abandoned film set. Think Howard Hughes.

Beautiful grounds, comfortable bed, nice to have tv, lots to see

I had a great stay at The Mansion. The room was clean, large and comfortable. The staff was pleasant and helpful. I would definitely book here again.

A very big resort, beautiful. I was staying alone for 1 night and a group of male workers unlocked the door to my room. It was an accident and they probably thought it was unoccupied but still unacceptable and there is not other lock on the inside of the room.

Amazing retreat style resort in Ubud. Only a 10min walk to the centre of Ubud. Beautiful pool and surroundings. Second stay here and would stay again.

Room was amazing. We had a walkout pool. The staffs service was phenomenal. very quiet, and clean. Highly recommend! upgrade to villa . .

I can’t recommend this hotel right now. It has so much potential but it feels as if it’s just reopened, the staff are trying to learn their jobs and most of the pools are under renovation. It was difficult to find a common area to relax and enjoy the jungle like scenery, which is the highlight of the hotel, because there is so much renovation going on. The good news is I didn’t hear any of this noise in my room (#21). Only one restaurant is open right now and the service is extremely slow. The included breakfast is ok, not many options to choose from and I found it odd no fruit is included my first few days but they did add half way through my 7 night stay. There was a retreat going on during my stay, which is fine, but given 80-90% of the guests were part of the retreat it wasn’t a great place to meet people, as a solo traveler and felt deserted when they were in their sessions. When they were out of session they took over the place and weren't inviting to anyone not part of the retreat. I get it, I do retreats and you're bonding with those you're in the experience with, so this isn't a criticism just rather pointing out it would be helpful to know events going on at the property before deciding if its a good time to stay. Finally, its pretty far from Ubud Centre & with traffic its 30-45 minutes one way I really wanted to love this property, again it has so much potential, and once the work is done to bring it back to its glory, I’m open to giving it another chance.

Give it a few days, and it will grow on you. It is very worn and not in a good shape. It for sure had its prime, but now it is more magical with a sense of ‘jungle history’. Prices are vary fair, so all in all this is great value. We would be happy to visit again. If you are a yoga person, here is as we understood also training of instructors. Ps: stay away from Ubud center.

The hotel must have been incredible in its hay day!! We had a family room which was great, very clean. We had one large bedroom with a king bed and the second bedroom with 2 single beds. Big bathroom which was great, but had a shower that didn’t work and a leak in the roof. The bathroom did have a large bath shower combo so we used that. The grounds were massive, definitely in need of some TLC but still beautiful and tropical. The 6 pools were great to have. We used their free shuttle service to get to the main shopping area of Ubud and back to hotel. We would definitely stay here again!

The property itself was nice, I love the jungle vibe with all the trees and the little ponds with the fish and the many swimming pools. Our governor suit was also pretty good, very large and the room was always cleaned when we requested. If there's one major complaint we had it was the food. The breakfast was very limited and most of the time the food was cold, even being one of the first ones there at 7am. The room service food was just as bad, cold and expensive for what it was. One time we had ants on our burger bread. They were nice enough to give a refund on that item but it shouldn't happen at a so called 5 star resort. Other than the food though, it was a nice property and very safe with security at every entrance. I will point out that the staff are very friendly, definitely a highlight of the stay.

We rented two bungalows for one night for my wife and I and another couple traveling with us. The rooms were perfect when we checked in, well decorated, comfortable, and very relaxing. When we woke in the morning our bathtub and towels on the bathroom floor were covered with dead insects, mostly ants. Given that this is a tropical location there will undoubtedly be some bugs in the rooms but we had a lot of them. We didn’t notice any on the furniture or in the bed though. Our traveling companions didn’t have any issues with insects in their room so I don’t think our experience is the norm. Otherwise this place is amazing. So many pools and areas to meditate/relax. During our stay the grounds were being worked on and not all areas and pools were accessible. There is a spa on-site but the ladies chose to use the numerous spas in Ubud. The front desk staff is amazing. They helped us arrange transportation to/from town when our schedule didn’t line up with the regular shuttle times. We plan to stay here again on our next trip to Bali.

The Mansion Hotel & Resort is extremely clean, the amenities are modern, the staff is very friendly and superb, and the location is great. I highly recommend it.

Great stay! Was at the mansion in the one bedroom pool villa for two weeks during an Acroyoga teacher training. Was gorgeous setting, cool shala training spaces, so many pools and just felt like this amazing oasis of tranquility. The spa was great. Had an amazing deep tissue massage after my 36 hours of flying from Texas. I would definitely stay again !

Staff were very helpfu

The hotel grounds and pools are clean and beautiful. Everyhting about this hotel is huge. The room was very spacious for 4 people. Staff was very friendly and helpful. We're glad they had airport pick up as we got to Bali after dark, and drop off service (for a fee). The hotel driver, Daywa, was amazing! He was flexible and took us everywhere we wanted on the tour. Some minor issues: the hot water faucet for showering didn't work for a bit. They fixed it within the same day. We had car trouble on the tour. They sent another car and we continued on our tour like it never happened. Overall, we had a wonderful time in Ubud.

Comfortable room and several pools at the hotel. Staff were friendly and the breakfast buffet was great. The location is a bit far to walk to town (about 4km to the center) but the hotel offers a free shuttle. Overall it was very nice but it felt like everything could use a little sprucing up.

Comfortable room and several pools at the hotel. Staff were friendly and the breakfast buffet was great. The location is a bit far to walk to town (about 4km to the center) but the hotel offers a free shuttle. Overall it was very nice but it felt like everything could use a little sprucing up.

The gardens are extraordinarily beautiful, well groomed, and peaceful peaceful. Multiple swimming pools dot the campuswell-maintained

Staff were trying hard to keep property clean etc. rooms were awful, bath dirty, no plug, more insects inside than outside, linen old and poor quality, towels grey and awful. Grounds expansive but run down.

We had a great time here and the gardens were beautiful and very clean Rooms were a little dark but we made it work

We had a great time here and the gardens were beautiful and very clean Rooms were a little dark but we made it work

Staff were friendly and welcoming with clean rooms.

Feedback from client was that the property was tired and was not 4 star standard.

Only complaint was not having a standing shower in the rooms

Only complaint was not having a standing shower in the rooms

The service was amazing!! It was beautiful and just wow! It definitely felt like a home away from home. I loved every minute spent there

Was nice place lots of pools staff very friendly room nice

This property was advertised as 5 star and it was NOT! Rooms need updating, had quite a few geckos in the room and heaps of mosquitoes. I have stayed in Ubud before at 5 star hotels and this was far from it!Breakfast was a disaster so I didn’t even bother trying lunch or dinner there.I checked out early because the hotel was not up to scratch.On the positive side, the sheets and towels were very clean and bed was comfy snd the staff were nice.

This property was advertised as 5 star and it was NOT! Rooms need updating, had quite a few geckos in the room and heaps of mosquitoes. I have stayed in Ubud before at 5 star hotels and this was far from it! Breakfast was a disaster so I didn’t even bother trying lunch or dinner there. I checked out early because the hotel was not up to scratch. On the positive side, the sheets and towels were very clean and bed was comfy snd the staff were nice.

Beautiful rooms, big area, with many different pools to choose from. It seems a bit ‘worn’ in the public areas though. A bit far from the centre of Ubud... but they offer a free shuttle. Sadly the last ones goes back at 21, which is really early

They look after their guests splendidly, the staff are friendly and warm.

Enjoyable stay!