We have stayed at this property a number of times over the last few years due to family in the are... and we will certainly be staying again! The staff is always friendly and very helpful. Our original booking request for a 2nd floor room on the back side wasn't applied to our booking. The desk clerk.. (sorry I dont recall his name ) ... was super accommodating, even upgrading our room so he could get us onto the 2nd floor on the back side. So nice to have choices for a hot or cold breakfast in the morning! The only negative I would give is there were cobwebs in 1 of the corners by the ceiling in our room and only 1 trash bin in the room. Small stuff compared to the comfort, price and excellent staff!

The help were excellent and the price is good. The facility is older but clean.

A really nice motel close to highway and downtown. Friendly staff, good breakfast, clean, comfortable and quiet

Lovely place to stay overnight after a long drive. People were friendly and helpful. Room was clean and comfortable. I would definitely stay again!

I chose this place over others I have stayed in as I always have a great experience. Clean, comfortable and great breakfast choices!

The person who checked us in was helpful and upgraded our room. The rooms were clean and comfortable.

After having trouble on the road, I placed a late night call to the Sugarloaf Mountain Motel. The front desk was exceptional, friendly, accommodating, helpful and welcoming on the call and when Iarrived. They even encouraged me to use a reservation service for a better rate. It's a very nice place, quiet location, a nicely appointed room and quite affordable.

Good place to stop when traveling with dogs.

The staff was quite friendly and helpful.

Nice place. My room was newly remodeled, clean, and comfortable. Very quiet when i was there. Staff were very friendly. Would stay again.

Room was supposed to have a queen bed and it had a full instead. Clerk acknowledged all the beds are full.

The tv in room had only limited stations. Bathroom had new tile but the rest of the room could have used updating/ refreshing. Up front staff really nice and welcoming. Breakfast room good but coffee not so good and rest of breakfast so so!

Needs updating and noisy air system. Thin walls and ceilings. Like the fact that you could cancel reservation. Really nice gals at the front desk. No cleaning between days there. Breakfast was pretty good considering all the other negatives.

We always stay at Sugarloaf when traveling across Oregon

I liked this hotel. It wasn't super clean or comfortable but for a couple of nights it was just fine.

The facility is large, very easy to find with plenty of parking.

The people at the front desk were very helpful and friendly

Motel has been upgraded.

Staff was friendly and helpful. Room clean.

Sink would not hardly drain, refrigerator was so loud I had to unplug it, broken leg on couch

Nice motel with friendly staff. Room was very clean and self serve breakfast choices were amazing! Beds are a little firm, but mattress and bedding were in like new condition. Overall stay was good and price was affordable. We would stay again.

Nice place to stay, clean and comfortable

From the outside the property looks nice and well taken care of. However the cleanliness of the room was really lacking. When we arrived there was a used washcloth hanging on our shower rod which didn’t give me much hope. It was late so we shrugged it off and went to bed. The next day I hung the “please make up our room” sign on the door. Not because I need anyone to make my bed, but we really needed new towels. We returned to the room late to find no one had serviced our room and I had to go to the front desk and get towels myself. The desk staff were nice, the property was attractive and they had a well manicured yard with waste bags for the dogs however the beds were terrible the pillows were tiny and flat the rooms were dirty and the breakfast was terrible. Definitely will never stay there again.

Pleasant staff and dog friendly

Nice hotel. Front desk clerk was friendly and helpful during check-in.

We loved this motel! Clean, convenient and near several shops and restaurants. Noisy due to some construction at the gas station in front and neighbors. But it wasn’t horrible. They had little things that make a difference: toothpaste, loads of storage, fridge, clean white towels and parking right in front of our room. Also the nice young lady who checked us in explained everything about the room and hotel to us on checkin. Negatives for me: bed was super hard & breakfast wasn’t great (biscuits were hard, egg slices were dry and flat).

Pool was not in service

Clean, quiet, affordable

Awesome staff all the way around. Our room was clean and updated. The bed was not very comfortable. The breakfast needs to be buffed up like more fresh fruits and maybe a waffle maker to make fresh waffles.

We stayed for one night this past weekend, staff was friendly and room was very clean and cozy! Pool was nice as well. Only downside: the breakfast gave my partner and I an upset stomach and eggs were cold. Still, we enjoyed our stay!

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Property was clean looking the pillows on the bed were tiny and soft couldn't even fold them in half. Front desk clerk rude and horrible to deal with. acted like everything was a problem they were not busy there was only like 10 cars there. do not recommend