Excellent customer service ,highly recommend staying here. Fabulous breakfasts.

The hotel Is in a great position just 10 minutes walk from Jaffa Gate. Also very near the tram line that goes along Jaffa Road. Staff at reception are helpful, breakfast is the same every day but plentiful, there is no lift so it would not be suitable for people who have difficulty climbing stairs. Our room was a good size, though a little noisy

This hotel was okay. It was difficult to find, and while I understand it has no parking I did not realise it would be SO difficult to figure out parking. The breakfast was wonderful. The location is certainly convenient but I would not suggest if you are driving. If you are not driving this is great. It does not have a lift, just FYI, but a bit of a surprise to hike up several floors. The bed was not very comfortable. The shower was great

The room was very run down apart from the bed and really small. Not too loud, but the balcony doors (sliding doors) could not be locked (security issue and, even worse, very cold during the November nights). Friendly and helpful staff and good breakfast, but still: not recommendable, unless you get along with non-Western standards.

The location of the property is 10/10. Staff are so nice and helpful. Special thanks to Nasser and the lovely young lady at the breakfast bar. The room however wasn't too clean. Dusty and i had to ask to change towels as they weren't too clean. All in all, the hotel does the job and the staff and location are great.

The location of the property is 10/10. Staff are so nice and helpful. Special thanks to Nasser and the lovely young lady at the breakfast bar.The room however wasnt too clean. Dusty and i had to ask to change towels as they werent too clean. All in all, the hotel does the job and the staff and location are great.

It is within walking distance from old city. There are a few restaurants around the block.

Great location, friendly staff! Loved the rooftop terrace. Only negative was that we couldn’t get A/C to stay cool.

location close to every where, easy access transportations

Incredibly walkable to much of downtown Jerusalem. Noisy at night because of city nightlife.

Our room was 10 feet from the open patio at a restaurant-barwhere people partied until 5 am. The previous morning we were awakened by construction noises at 6 am (after a 4 am garbage pickup). The pillows were terribly uncomfortable. The best thing about this hotel was the location.

The staff here are super on everything pretty much. They give you such a great attention to make sure your stay is pleasant.

Location is great. Include nice breakfast.Room size is Ok.Anyway make sure you didn't stay in Music festival period of the bar right next door.(Cos it's so loud)

Cute rooms with storage space (wardrobe, drawers), ready to help staff and excellent location.

Hotel in great location within close walking distance to Old City so NO complaint on that important factor BUT hotel fronts a small quite busy road and is in close proximity to several bars which causes some late night noise and which was exacerbated during 2 of the 4 nights of my stay by people standing opposite the hotel and shouting their heads off at 1.30am. I complained to the (advised) 24-hour (?) reception staff they should address this problem for the sake of the guests even if it means ringing the police to deal with rather than me having to deal with it myself by shouting at them? I did ask for a quiet room when i booked but was told on arrival there are not any dead-quiet rooms because of its location so i guess there are limits to what the hotel can do, BUT they could do more!The room was a good size and the en-suite modern but the glazed partition wall-shower screen with the bedroom clearly needs a total scrub down. The TV and wi-fi worked great, the breakfast was good with a reasonable choice and the staff helpful.Overall the hotel suits its purpose and like it or not their room price seems to reflect the going rate. Shame there is no guests communal lounge area.

Terrible noise can not rest,very dirty looking for something cleaner when I went to reception to tell them to see how this dirty bath answered me that it is so young boy reception

We had two rooms. One was great, the other small and in need of redecoration. Beds were very comfortable. Showers were powerful with plenty of hot water. Good buffet breakfast with selection of hot and cold foods. Staff were very friendly and helpful.

We had two rooms. One was great, the other small and in need of redecoration.Beds were very comfortable. Showers were powerful with plenty of hot water. Good buffet breakfast with selection of hot and cold foods.Staff were very friendly and helpful.

The location is good, near the main street. Breakfast buffet was good. But the hotel itself is very old and it is next to a bar where loud noise kept me up till 2 a.m. My room was smaller than what I expected. It did not look like the superior room photo I booked online. The bathroom door hits the bed when opening. There is no USB charger in the room but the receptionist let me charge at the front desk computer. Over all, it needs to complete the update to get rid of the damp, humid air and maybe windows that can block or reduce the noise from outside.

great choice!

It was great. The room was closed. The location is central so I could hear people in the bars cheering the World Cup. So it wasn't as quiet as I would have liked. Other than that, no complaints.

This hotel has the best breakfast in 6 countries we visited ✅👍❤️ The location is also great , close to Jaffa gate an Jaffa street in a nice neighborhood ✅👍 But the staff could be a little more friendly an courteous, except Moshe 👍✅ the afternoon lady kind of rude, and about the cleanliness is in charge of young boys who has very little knowledge and care about that. The carpet on the room is disgusting, and those guys never clean properly the bathroom nor the walls of the tub.