They pulled a bait and switch. They own several properties throughout Rovinj. I reserved one at the Marco Polo residence. They put me in a different one that I checked on Hotels.com was actually cheaper place. $10 cheaper. Beware. They also charge you to use their in room Safe. Unbelievable. Never had that experience in my entire life. It’s buried somewhere in the reservation that they charge you for that in room safe. But just never had it happened.

They pulled a bait and switch. They own several properties throughout Rovinj. I reserved one at the Marco Polo residence. They put me in a different one that I checked on Hotels.com was actually cheaper place. $10 cheaper. Beware. They also charge you to use their in room Safe. Unbelievable. Never had that experience in my entire life. It’s buried somewhere in the reservation that they charge you for that in room safe. But just never had it happened.

the receptionist is nice and they are helpful for enquiry

We really enjoyed our stay at Residence Marco Polo. It was ideally located and staff were always eager to help out with any questions we had.

Location is excellent. Room is clean and staff very friendly. There is a tiny kitchenette with enough things to cook a decent breakfast.

We had the smaller room, which was a good size, but a little small to make your own meals. In a perfect location and very comfortable.

Staff was wonderfully helpful in helping us get in and out of old town with luggage when streets were closed. Staff was helpful in recommendations and check-in and check-out. Great location for touring old town.

Staff very helpful and knowledgeable. Would stay here again.

This was a super place to stay - especially for the price. It was a charming little apartment right in the center of everything, and quiet too. No elevator, but that's common in the Old Town. The service was very friendly and helpful. I did not receive a cleaning between my 2 nights, but it wasn't a big deal - not sure if that was an oversight, or if they just don't offer that service. But the place was more than sufficient and comfortable. Not luxury, but super nice. I'd stay here again. The location is incredible. The best in the city.

This was a super place to stay - especially for the price. It was a charming little apartment right in the center of everything, and quiet too. No elevator, but thats common in the Old Town. The service was very friendly and helpful. I did not receive a cleaning between my 2 nights, but it wasnt a big deal - not sure if that was an oversight, or if they just dont offer that service. But the place was more than sufficient and comfortable. Not luxury, but super nice. Id stay here again.The location is incredible. The best in the city.

Great location, spotlessly clean, stylish, with amazing service. The bed was very comfy too. All in all we really enjoyed the stay.

Great location and friendly staff

Adorable spot in good location. No view in the studio unit. It would have been nice to have been told the correct number to look for on the door, would have saved time and angst after wandering around for longer than necessary. Otherwise, great spot.

We stayed in the attic. Thanks to Petra gif carrying our bags up the spiral staircase. The room was quaint and in the centre of the old town. Had a small sink, stove and fridge.

We stayed in the attic. Thanks to Petra gif carrying our bags up the spiral staircase. The room was quaint and in the centre of the old town. Had a small sink, stove and fridge.

Claudia, our proprietor, was very helpful with local tips.

Really cute room in the perfect location, literally 50 meters from the harbour. The room is not big but certainly big enough for two people. The room has a stove and a fridge, absolutely no complaints. Highly recommend!

When rooms were booked on Hotels.com, the pictures were lovely. In person, they were even lovelier. We absolutely loved the owner, Claudia, and our rooms. With stone walls, table and chairs, twin beds, hand painted armoire and kitchenette area complete with refrigerator, electric kettle, teabags and Irish coffee cappuccinos, we loved the rooms located on the second and third floors. The location was superb. Claudia’s staff took our luggage to our rooms. I arrived with a bad knee and Claudia noticed the limp and immediately came with a bag of ice and knee spray. Claudia was our first encounter with a local on our trip through Croatia. She was so very welcoming ….a great way to begin our trip. Once we unpacked, Claudia was ready with a map of the area with advice of the sites to see and gave great recommendations for local restaurants (food was unbelievably fresh and delicious). The rooms had plenty of electric outlets and the bathroom was accommodating with hooks and a shelf. Claudia made sure we had help with the luggage upon arrival and departure. She is a wonderful host and thought of everything a guest may need in a room. As we were renting a car we asked Claudia for directions to the car rental agency. She not only offered to drive us (which she did) but called the agency to make arrangements to meet him halfway with the rental car. We cannot say enough about Claudia, the Marco Polo and the beautiful city of Rovinj. Thank you, Claudia.

When rooms were booked on Hotels.com, the pictures were lovely. In person, they were even lovelier. We absolutely loved the owner, Claudia, and our rooms. With stone walls, table and chairs, twin beds, hand painted armoire and kitchenette area complete with refrigerator, electric kettle, teabags and Irish coffee cappuccinos, we loved the rooms located on the second and third floors. The location was superb. Claudia’s staff took our luggage to our rooms. I arrived with a bad knee and Claudia noticed the limp and immediately came with a bag of ice and knee spray.Claudia was our first encounter with a local on our trip through Croatia. She was so very welcoming ….a great way to begin our trip.Once we unpacked, Claudia was ready with a map of the area with advice of the sites to see and gave great recommendations for local restaurants (food was unbelievably fresh and delicious).The rooms had plenty of electric outlets and the bathroom was accommodating with hooks and a shelf. Claudia made sure we had help with the luggage upon arrival and departure. She is a wonderful host and thought of everything a guest may need in a room.As we were renting a car we asked Claudia for directions to the car rental agency. She not only offered to drive us (which she did) but called the agency to make arrangements to meet him halfway with the rental car. We cannot say enough about Claudia, the Marco Polo and the beautiful city of Rovinj. Thank you, Claudia.

The location is superb

We spent two nights and simply loved the place. The location is fantastic and the staff is wonderful. We arrived well past their regular check-in time and they patiently waited for our arrival. Will definitely stay there again on future visits to Rovinj.

We spent two nights and simply loved the place. The location is fantastic and the staff is wonderful. We arrived well past their regular check-in time and they patiently waited for our arrival. Will definitely stay there again on future visits to Rovinj.

Claudia, our host, couldnt be friendlier or more helpful. She drove us to our rental car agency and gave us great advice about our travels. The room isnt huge, but its clean and updated and very comfortable. Great stay.

Claudia, our host, couldn't be friendlier or more helpful. She drove us to our rental car agency and gave us great advice about our travels. The room isn't huge, but it's clean and updated and very comfortable. Great stay.

Love the old world ambiance and location one block off the main sea wall. My husband forgot his jacket and they mailed it to us at our next location!!! Amazing