The property is very clean and the location is perfect for those who want to stay outside of Seattle and are planning to do day tours to Vancouver.

Convenient stay for WWU visit. Everything seemed clean. Will stay again!

Good location. Clean. The staff was helpful.

Reception people were great

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location.

Very clean

Convenient to our event

It was clean and everyone was friendly.

It was a great property. It was a little pricey but a very clean property and great customer service from staff.

We booked a 6 night stay. The hotel itself was fine. The room was spacious and comfortable, the pool was nice, the gym had good equipment, and the restaurant downstairs was quite convenient. Now for the the not great stuff. The entire time we were there, housekeeping NEVER came to our room to service it. I had to track down the housekeeping staff in order for us to get fresh towels, toilet paper and refill of the shampoo and conditioner. They were at least very nice about it when I approach the cart to ask for these items. I understand that with some hotels, they clean every other day or even every 2 days. But we we were there for 6 days and not once did they come to clean. I had to take our garbage and dispose of it myself. It was inconvenient and for the price per night, I was expecting this to be taken care off. Also, be mindful, when staying here, this hotels shares the front desk, lobby, breakfast area, gym and pool with another Hotel. It's right next door and it's called TowneSuites. This may be the reason why we didn't get service. Maybe they were understaffed because they were servicing 2 locations. Since there were these issues, I thought we paid too much for the room.

Staff was very friendly and early to assist us with some accommodations we needed during our stay.

Great place

Always love it here. Have stayed often. Only weird complaint is that the hot tub has too many chemicals. Burns the eyes terrible. Worse than any other hotel spa. Otherwise a good stay with nice rooms and good breakfast with lots of options.

Staff were extremely friendly and helpful.

Good room layout, good breakfast options.

Felt very comfortable

We enjoyed our stay. The staff were friendly, the pool and hot tub were great. The continental breakfast was great, probably the best one I’ve been to that offers breakfast included. The only thing that was a decent con was that the room smelt really bad whenever we first entered after being out of it. We tried opening the window, putting the fan on, etc but it smelt like mold or mildew quite badly. We asked another guest if her room smelt and she said yes it did as well so it wasn’t just ours. Otherwise a great stay.

They served the right food for the breakfast and it’s free for all guests.

N/A

New, clean and spacious hotel room and not bad breakfast. The suite I booked has three beds and two bathrooms, which are great!

We had six separate rooms and everyone was very happy.

The room was large and very clean. It had a great mountain view.

Excellent all a Ross the board Visiting from Toronto Will definitely stay here again Excellent staff!!

Always a lovely place to stay! Great food and nice bartenders!

Nice accommodations and pleasant staff.

Great stay! Super clean and the staff was great. We had a suite and would 10/10 stay again.

Room was nice. Grounds were nice. Area was nice. Service was ok. Could hear neighbors so noise was a slight issue. Was surprised to see a bit of a social position displayed by the hotel.

Pros: safe, quiet, and nice and professional staff who were able to handle irate guests. Cons: Rooms are clean but well used in places, like carpeting, caulking, etc. The maintenance in and around the pool needs more attention, as there is a lot of mineral deposits and rust around the equipment etc. towels for pool area appear to be chopped in half and was thread bare. Cleaning is quick and efficient but definitely not thorough. The carpets are no vacuumed regularly enough and the tiles not wiped/mopped. Action plans to make it Marriott standard: 1) update rooms 2) retrain staff with an improved attitude in mind of what standards they want to achieve and beat the competition 3) have better oversight of cleaning staff. I have been to many hotels around the US and Europe; best hotels have very noisy cleaning staff - you can see them working the cart and the rooms. Many are friendly and will always greet us and/or ask if we want our room cleaned or not. These people are proactive. 4) provide complimentary water to guests. It's a nice and very cost-effective gesture for all guests who are travelling. It makes guests feel welcome and want to come back again. Plus it cools potential fires and conflict that may arise.

Lovely hotel, but the person behind the bar should pay more attention to who is waiting at the bar. We were hungry and had been waiting, another couple walked up and was immediately waited on after we had patiently waited for two picky older ladies who were ordering specific ingredients for their drinks. We left to go elsewhere to eat. We were tired and would have preferred to eat in.

Came in for WWU graduation. This is a convenient location-close to college, town and hiking. Nice little free breakfast included.

Good

Pleasant stay