Smell of smoke in the room is terrible Need to have soap at least Sheets were dirty

Near to Shopping centre and market.

so far everything is ok

Nothing was unique...the room.quite smelly when i came in the room...staff should check the room first before give the room to guest...

Room quite smelly and noisy...don't know from where the sound comes from..i guess maybe the paip..can't sleep well because of the noise..the pillow also smelly...like didn't change the pillow case...quite dissapointed this time..

Room quite smelly and noisy...dont know from where the sound comes from..i guess maybe the paip..cant sleep well because of the noise..the pillow also smelly...like didnt change the pillow case...quite dissapointed this time..

Room is comfortable & nice except no window.

A good hotel for a short stay for business. Cons... didnt provide toothbrush and toothpaste.

A good hotel for a short stay for business. Cons... didn't provide toothbrush and toothpaste.

Run down facilities. Moldy grout. Wifi password changed by the IT but never informed to the receptionist and had to waste time going to and fro to sort it out.

Run down facilities. Moldy grout. Wifi password changed by the IT but never informed to the receptionist and had to waste time going to and fro to sort it out.

Toilet door cannot locked

My toilet door had a hole that looked as if a hammer smashed on it. Was disappointed that there were no toothbrush provided, no toilet roll holder too.

Very budget/basic Hotel with the low price you paying for. It does not provide any toothpaste, slipper, shaving kit like most of the hotel would provide. Hotel location is good. Bus stop with 200meters walking distance with many bus services to many parts of Penang. Direct bus service from Penang airport at only RM 1.40, very good for tourist with light luggage. Food outlets/shopping malls within walking distance. Giant Hypermarket just across the road. Sound-proofing among the rooms is bad and can hear many noises outside. Hotel Reception Service need to be improved.

Really helpful staff - I had a leg injury and the hotel did not have a wheelchair. The porter offered to wheel me in the luggage trolley instead - worked a treag!Good hotel near airport.

Friendly and good staffs

I order super deluxe which come with window, but what i received a room with out window. Toilet room cant be lock.

Located 30 mins from Georgetown but its very nice budget hotel. Comfy bed, clean toilet.

Location is superb, near eateries, hypermarket, mosque. Cannot complain much. Wifi a bit slow.

Not bad, above average. Alright for the price we paid.

Budget stay but comfortable room. A bit tight for 2 person.. still able to sleep well.

Budget stay but comfortable room. A bit tight for 2 person.. still able to sleep well.

Made the reservation for the wrong day and showed up a day late. They were able to accommodate us but not in the same room type which is ok since the mistake was mine. I forgot that not all hotels are non-smoking. Elevator smelled of smoke and Durian as did the room. Bath was nice and newly renovated.

Nice hotel but i suggest please reserve a safe parking for motorcycle

it took me 5-10 minutes from hotel to airport. uber and grab are easy to get in this area.

If you stay for more than a night, make sure you update your access card at the receptionist otherwise you will end up angry not being able to access your room. The water heater is so unpredictable. Hope they will repair it soon.

It took us around 40 min to get to town (plus traffic jam) but if you have work around the area it's pretty decent. Close to Sunshine Square, airport, Uber and Grab are abundant too. Not the place to stay if you're in Penang to travel but other than that everything is okay.

Pleasant, cinvenient, comfy and good value for money

Nice hotel staff; 1st room offered to me had a terrible smell (cigarette) and there was no window at all; I turned to the front desk lady she quickly upgraded it for me from standard to a larger room which does have a window (unable to open though). Even though smell was still unpleasant but better. The bathroom was big, bed was big, ... all I needed. Don't quite recommend it however, reason I chose it was b'coz of the location, close to the SPICE arena, I walked 20mins to get there. Olive Tree Hotel was just cross the street but fully booked :(

Stayed for one night. The place is nice and cozy with reasonable price.

Room was clean but can to with a makeover. No proper parking places.

Great, friendly staffs. 24 hours check in counter. Next to a 24 hours convenient store. In front of Giant hypermarket