Wonderful historic building. Many repairs are needed. Our second floor bedroom is under a very squeaky floor above. The staff is not very welcoming Given the opportunity to stay here again I would pass

This hotel a long time ago was a large mansion that’s been converted to a hotel. The architectural styling looks good from that long ago era. But the room we stayed at was showing its age with scratches on the doors and walls, a creaking floor when we walked on it, a bathroom door that’s hard to close. The room was not that quiet during the night as the walls aren’t sound proof as occupants of a neighboring room was overheard very loud with their talks and music, so I had to put on my earplugs, but good thing they did quiet down after 11pm. Parking spaces are limited so I had to park along the perimeter fence. There is no onsite restaurant other than the breakfast option that’s available in the morning and the drinks from the bar, also there are no food vending machines so I had to go offsite for food or get food delivered. The bed was comfortable and at checkin I was asked if I wanted the room to be serviced or go with no service, I didn’t see any difference in the cost. I’ll probably won’t stay here again and will stay at a more full service modern hotel.

I didn’t not stay at the property. Was booked for me through Expedia to find out it was overbooked and I was left stranded and could not resolve the issue in time and costed me 3 times the amount once found a place on my own in the city. From what I saw from outside the mansions at fifth ave looked beautiful but could not experience it. Have used Expedia many times before but never experienced this issue. I feel a nice comp for part of the mess up would be greatly appreciated.

Breakfast was not very good. Service for breakfast was good.

The hotel was a fantastic look into mansions at the beginning of the 1900's. The woodwork and design was lovely, and the owners did a great job of converting it to a boutique hotel. There were a few quirks that probably could stand some updating, the elevator is very slow and doesn't go to the third floor, but for the money it was a fantastic stay in a beautiful atmosphere and we had a wonderful time. The breakfast and the bar in the evening was lovely also. Definetely will come back!

Really interesting hotel to stay at; I love the Victorian charm! The bed was comfortable and had a choice of three types of pillows to choose from. There is a small elevator to the second floor so one does not have to take the stairs. I was not impressed with the attitude of the person(s) behind the check-in desk, they did not seem to go out of their way to make your stay enjoyable. Definitely could have been nicer and more attentive. The king size bedroom could have been nicer with a more plush, inviting chair and a table/stand to place the small refrigerator on it instead of the floor! The TV was way too small for such a big room and the picture did not fill the screen but had a border around it. There was no coffee/tea, water station to bring a drink to the room and the coffee maker in the room, there was no complimentary bottle water to make the coffee/tea with other than using the bathroom sink water. UGH! There was no opportunity to buy snacks or drinks (maybe alcohol at the bar) so if you did not buy a drink while you were out, you would go thirsty unless a server overheard a conversation with the person behind the check-in desk and offer to give you tea service, which was very nice!

Met Every Expectation

Enjoyed the stay. Close to things to do. The Mansion is really nice

I thought the receptionist could have been friendlier and more willing to answer a question. And I was disappointed that I wasn´t given a room in the main building, but at the house next door.

The lobby is magnificent. The grounds are beautiful. However, our room on the third floor was just average. The bed was uncomfortable. The shower didnt drain well. We made breakfast reservations for 8:15 but when we got there at 8:20 there were no tables available. Im not sure why they would take more reservations than they have room for. There was a sign that said "please seat yourself" so its entirely possible that some diners did not have reservations. As a result, we ended up going elsewhere for breakfast. We couldnt check out due to a power outage but the front desk staff promised I would receive a copy of charges by email but i never did.

Nice clean

N/A

Beautiful restored mansion.

Beautiful historic building with friendly staff and a good price in a location that worked well for us. Only complaint is the mattress was a bit saggy. We will stay here on future visits to Pittsburgh. Recommend!

A beautiful gem! This historic mansion turned boutique hotel is adorable. The original stained glass and carved wood grand staircase are breath taking. Keep in mind this is a 19th Century home, so the floors are creaky and the walls are thin, but there aren't that many rooms so it's not super busy. My only negative comment would be the ability for the room to cool down. It was a little stuffy and in our room the vent really only cooled the sitting area and not where our bed was located. We would absolutely stay here again and take the time to explore the historic area surrounding the mansion more.

Beautiful historic property in great neighborhood.

This property needs renovation ASAP.

Beautiful property

Gorgeous property

Be sure to have a cocktail at the bar. Lisa makes awesome drinks and great conversation

This property is amazing pictures don’t do it justice. Great area to walk for dinner, drinks, or shopping. Highly recommend

This is a beautiful building and lovely location (pretty neighborhood and close to CMU and shops/restaurants). Parking is safe, easy and free. The staff was the opposite of welcoming-- surly and annoyed and I'm not sure why. We were checked in as four people and provided only three towels, three pillows, two plastic cups and one roll of toilet paper. I did not dare to ask for more because of the attitude from staff at check in. There is no coffee in lobby in the morning and the in-room coffee is sad coffee. The rooms are charming but in need of some updates.

Stay in the guilded age without being the great gatsby. Swank property where you can easily imagine being back in the roaring 20s. Super convenient to visit CMU and they also had a great breakfast

The front desk lady didn’t have my reservation in her system, told me they are fully booked, no rooms available. I insisted that I have a reservation. She called her manager and finally figured it out. Not as smooth as I would like. The place is great otherwise.

This is a beautiful place!! Inside and out. I was in awe the whole visit. The staff including the bartender are very nice and helpful I will definitely go back when I revisit Pittsburgh

The hotel was in a great part of Pittsburg. Very safe walking the neighborhood. Very classy hotel with great ambiance and the check in was easy. Surprisingly, the parking, in a big city, was easy. I thought the price for all that was very reasonable. The issue we had was the mechanicals in the building was loud and vibrating to the point that we could not sleep which ended up with us leaving in the middle of the night and shortening our vacation due to the lack of sleep. So a great trip ended on a sour note.

This is a beautiful old home and the charm is its unique features such as crown molding, 15-foot ceilings, and painted frescoes on the walls/ceiling. Our room was on the front of the building which was quite noisy. The hotel is beginning to show its age, but overall we had a lovely time.

The property was beautiful, lots of comfy common areas.

My stay was absolutely horrible I was scared my door was cracked an d lock was broke i done recommend room 2202 to anyone

A only a short visit but it was very nice. Thanks!!

Amazing property with stunning building

We booked this hotel and when we reached the hotel for check in, they did not let us in as there was a wedding on their premises. They said no rooms were available and the parking lot was full. They overbooked themselves and did nothing to help us out. Luckily, Expedia (especially Koena and Ursula) helped us out and made rebooked us at the Oaklander that night. Will never go the Mansion on Fifth again.