Great staff

Top class

We booked the spa suite but it had jets missing the covers revealing sharp bits to stab your back plus the spa didnt turn on. We only booked there for a spa room and had we known they couldn't deliver on this we never would have booked there. The bathroom window was stuck open and had the most horrific and unsafe level of black mould. There is no chance this was overlooked by cleaners or guests as the window being stuck open draws your attention there. Due to the window not closing we had the split system running during the night only to awake sick with heavy chests. Upon exploration i found more black mould under the system which as a result blew mould spores over us for the night. I am a cancer patient and i now can't work for the week due to the implications the mouldspores have had on my health. We had a sticky substance on the wall and ants from one end of the room to the other and someone else's hair both on the bed head and in the spa. The next morning i spoke to the front desk and requested a full refund for the first night and a reduced rate on the second night as they could not move us into another spa room. We were moved into one of their renovated room which had a single bath instead of a double spa and no kitchenette facilities like we specifically booked, it also had mould in the bathroom at a lower level. We received a refund for the first night and no discount on the second. The staff and the bacon are the only redeeming qualities of this unsafe property.

Lovely room with a comfortable bed. The only snag was that there was no hairdryer

Excellent service, from reception wright through to bar staff and waiting. Meals were amazing and the room wonderful with all you need. Thanks guys see you next time. Linda and Arthur.

The rooms are clean, spacious and well appointed. The price was great and staff friendly.

Nice clean room. Thank you.

Having a lovely drink by the fire then moving into the restaurant where the food was excellent along with the very friendly staff.

Nice place to stay..

It was perfect for what i needed.

Neat modern room

Room was perfect we were Round back 26 and was quiet. We didn’t have anything from mini bar as at previous hotel in Adelaide this was free. It is quite expensive and there was only 1 of everything f and there were two of us. Not a moan but bathroom was cold with no heating

My only issue was that the walls are a bit thin and one can hear the toilet being used

Friendly staff. Nice room with very comfy bed. The restaurant was nice and food well prepared but needs meals a little bit more fancy for the price.

We really liked the position of motel, very easy to access other parts of town without being right in town. Although we didn't dine in restaurant it looked very nice. Excellent room setvice meal.

Good location. Although close to main road and subject to some road traffic noise.

Very spacious and nice room! So much bigger and nicer than the pictures. Loved that it had 2 bathrooms... the only downside was the bathroom doors and bedroom divider were glass and on the bathrooms the doors didn't latch or lock. Which could make it a little awkward if you are sharing with friends instead of family.

The rooms were comfortable, spacious, clean and well equipped. We ordered room service and the food was delicious. We will use the Commodore when we need accommodation in Mount Gambier.

Clean room's friendly staff restaurant meal was very good and when we did report an issue with the shower it was repaired that day. Would book again if past through Mt Gambier in the future.

The room was great and the staff were wonderful. The only issue we had was the gap around the door let a lot of the cold inside the room.

Stayed for 3 nights and not the best place we have stayed. The bathroom had mould, and we had to request a new kettle as the one in our room had white gunk all in it. The walls are so paper thin that you can hear the people next door talking and them using the kettle ect at 5:30am. We had a room at the front and the traffic was rather loud. Positives were the staff we nice and the location is good. The electic car charger is a bonus too.

Staff at reception were excellent Room was very tired with a lot of road noise

Nice spacious room, very private and quiet. Close to main street

Nice and clean. Rooms were large and comfortable. Ample parking with good service. Provided late check in and the staff were helpful and respectful

Good value for money

We had 2 rooms and while both presented nicely on arrival we noted it was a bit run down. For example a few tears in the curtains and 1 shower head sprayed water all over the roof no matter what we did. The bathroom gave more space to the sink & benchtop rather than room in the shower which was pokey. Staff interactions were great though

Amazingly quiet room, decor wonderful, roomy too.

Nice stay

Great size room for family. Room is a bit old style but clean. We are at the inner part of the building, it is very quiet and didn't hear noice from the road. Only thing I didn't expect is there were no milk for tea or coffee in the fridge. I think maybe the cleaning staff just forget.

This property is a small, quiet establishment with helpful, friendly staff. The room was spacious with a nice dining table and chairs and picture windows. The bathroom was not large but quite adequate. With a restaurant on site, it was very convenient.

Located at a busy intersection with heavy traffic passing. Noisy if window is not closed. (Unfortunately we were unaware that the housekeeping staff had left our window open the second night and we had a bad night sleep due to noise!) Good restaurant on site.

Car parking and outside area not the best for a top motel. Reception Entrance a bit tricky.