Was very quiet apart from the morning parrots which were quite Charming close to town so you can just walk in and out

The property is cute & charming. It’s conveniently located walking distance to the bowling club & the pub- both were great for dinners. It would be great to see them have the restaurant and bar up and running again at the property itself, the communal area was great for the kids to play and for us to all sit by the fireplace.

Property manager was lovely.

Basic accomodation that was clean and friendly staff. Big rooms. Reccommend

On arrival I went to reception to check in the lovely lady there upgraded us from a standard family room to a superior family room. I was happy at her generosity, until we walked into our room! If this was a superior room, id hate to see what the standard room looked like! You walk in the door and your basically in the bathroom but also where the fridge is. Then there was a lounge with a queen bed and 3.other single beds. The queen bed felt like it was missing half the springs and the ones that were left stabbed you almost to death all night, the sigles not much better you just sunk into the middle of them unable to move. The whole room was dirty and smelt horrid. The carpets were filthy. One aircon that blew hot air but by the time it reached you the air was frozen and made a horrible broken fan noise and there where no extra blankets! Our third child that we paid extra for didnt even get a towel! The shower still had someones left over soap, the toilet was uncleaned. There was no restaurant or bar as advertised, the pool was filled in to now be a garden, rubbish all over the property. The $2 advertised laundry became $10. And the kicker was we couldnt even speak to anyone about our problems as we were the only guests reception was shut and the facility was unattended! Never ever will we stay in this hell hole again, run for the hills this place is an absolute dump and far from the resort it was advertised to be!

Hotel doesnt look anything like the pictures online inside. There was blood stains on our mattress base. The shower was horrible. No pressure and would go from a set temp to boiling hot. You couldnt add cold water and it would turn into a dribble.

Mould in vicinity. Staff does not know emergency procedures. There was no electricity for one night and staff just wondering to find out where are the electric meter boxes. They don’t have any plans in plans to provide consistent message to the guests. They were checking wth owners for next steps and they lock and close the reception instead of guest rooms did not have electricity/ heating.

After a big day at the snow was nice to come to room that didnt smell and had very clean room and linen. photos on website were modern and didnt match rooms but room was spacious. Tv worked without issues. Games room only had 2 out of 4 working (no pool or ice hockey) and would have been nice to have big fireplace on, especially given its winter. But overall a nice stay..