Good, the food was ok. room was clean

The staff was friendly but was not always physically at the front desk. They had a computer room that guests could also use. Room was clean. Beds were comfortable. There is free on-sight parking. The facilities are newly renovated including a bidet in the bathroom. Unfortunately, we could not figure out how to properly use all the functions. A suggestion for the property would be to have instructions available for guests. There was hot food for breakfast but it ran out in the last hour. Location was close to little shops and within 30 min drive to Aspen. This room was an excellent value compared to other similar places in this region.

The place was nice enough. It was neat, clean, and the folks running it are very nice. The only issue we had that we found inadequate was the free breakfast- yeah it was free but that doesn't warrant serving powdered eggs and cardboard-like burritos. Bad coffee, no cream. I've been to lots of places with a far healthier and more generous free breakfast.

The only thing we didn’t like was the somewhat overpowering soapy smell in the unit. We had to open the windows to try to air it out, and we overheard another guest complaining of the same thing.

Great location and great service!

We booked a reservation via Orbitz and then upon checking in at the property and paying locally at the property we became aware that no pets were allowed. We did not check into our room and simply asked for a cancellation/refund. The frontdesk clerk was very nice BUT the property manager denied that request and said we could go to ATM and pay $180 cash to allow the pet or $250 with Credit Card. We felt this was extortion by the property manager who then said we should contact Orbitz to approve cancellation which Orbitz inturn contacted the property who still denied a cancellation/refund. This was very bad and unethical business by the property. We will never stay there nor recommend.

If you don't want to have to climb stairs, be sure to request a ground floor room. The place is attractive but the room smelled so powerfully of cleanser, we had to leave the door and windows open. I was told that that's because our 3rd floor unit, and some others, are designated for people with service dogs and that they have to clean them extra hard to ensure people with allergies aren't bothered. The bathroom was extra-fancy with a bidet and steam-free mirror. Great shower too. But the bedroom light was awful - glaring white light. Lightbulbs should be changed or a table lamp used instead. Breakfast was just so-so (something that looked like a small, cracked burrito). Location is great though, walking distance from everything. So, some things were really good, some things were meh.

It is a very good place to stay and visit Aspen area. The hotel is simple an very clean. The breakfast is average and could be better.

It's in town, convenient for food and shopping.

The only thing that was lacking was no air conditioner or fan. Otherwise it was very clean and comfortable. And I appreciated the continental breakfast. It was located in easy to get to central location.

I stayed at this location in July 2024. The staff was polite and friendly, and the location was highly convenient, with proximity to a laundromat, gas station, downtown, and supermarkets. The room featured new items, from the bathroom cabinet to the shower stall and toilet, which was a nice touch. Additionally, the location was convenient to several restaurants and parks. I enjoyed a morning walk in the cool, chilly air, which added to the pleasant experience. The hotel also offered a decent breakfast service with some warm food options. The temperature in this area is notably lower than in many other parts of Colorado, which I found enjoyable. Overall, I had a very pleasant stay.

Very clean with modern amities!!

Super cute property , friendly staff!

This property was very good. Lots of updates, simple, easy peasy. We will most likely stay here again.

Good location, room could be nicer with better decor and bedroom needs different lighting no so harsh.

It cost too much for what we got. No maid service ( eg. no clean towels, etc.) Breakfast was meh. Front desk was nice. Remodeling had been done sometime is the past few years but touch ups were needed. It was clean ( perhaps reduced rate while construction is on going outside would be nice) Automatic heated toilet was neat- parking limited though.

Basalt is a charming little town on the doorstep of Aspen. Restaurants and cafes, rivers running through it. And instead of the thousand per night and up in Aspen, Basalt Mountain Inn was about two hundred in the height of Summer. We will be back. Personal service, low key and very accommodating. A gem.

This Inn is very clean, and no frills. Unfortunately there are more dislikes than likes. The walls are paper thin and the room above us floor cricked loud and kept me awake. The TV is in a separate room from the bedroom. The couch was super uncomfortable! We were up early and the shower was lukewarm at best. The owners spent money on fancy heated toilets, but should've had more insulation sprayed in the walls and ceilings. Glad we weren't staying more than 1 night.

Great location. Breakfast isn’t that good.

Close to park,high end restaurants and unique businesses

Excellent location in the middle of town with great shops and restaurants within minutes of walking. The staff is super helpful and welcoming. They are great people who were very nice and helped out in several ways to make our stay enjoyable.

Recent changes to the Basalt Mountain Inn are a disappointment. There are fancy new things that don't add to the Inn experience, a mirror that lights up, a tech-savvy toilet, and some new things that are a terrible change, the pillows are impossible to sleep on and induced sore necks and backs for several days after our visit. The charming elements that used to make this place special are gone: breakfast offerings have been cut back and now only slices of white bread fill the bread/pastry rack and the familiar fishing/skiing report that used to be on the white board is no longer presented. The place is busy, but I won't go back.

Very nice place.

The staff was very helpful. Wished I had known that the room had a microwave and a refrigerator. There was no room service even though we left nothing on the bed. The hot/cold water handles on the sink are reversed and the shower doors are reversed so that shower spray could end up on the floor. Both easily fixed. We will stay there again.

It feels like I stay at home. It is a proper one bedroom apartment. The beautiful part is it has modern appliances. I like the dining room. The best part is breakfast. I never had such breakfast in any hotels in my past stay. Surely the review was good for this hotel for a reason. I liked very much and definitely recommend to stay at least one night. The downtown basalt bus stand is also walkable distance which helps my family to go to Aspen for 3$. It’s a safe place.

The lady at the front desk was very friendly. After checking in, she gave me the information I needed for my sightseeing the next day. I followed her directions and had no problem. It was an excellent stay.

Amazing stay and great staff

We were on a road trip in state of Colorado and found this place was one of the best places for a one night stay.

Basalt Mountain was a lovely, quiet place to stay. It was nice to walk to dinner and it's a terrific location for getting to the airport early.

Cute, clean, and quiet. Couldn’t ask for anything more!

Great stay!

Nice downtown area & easy to walk around