Staff is excellent

Overall A Great experience. Good size room. The bad: The $30/day voucher system is imposed and it's completely useless. There were no fruits & pancakes for breakfast, deal breaker.

There were too many hidden fees. They charged $30 service fee per person per night plus $40/night for parking. Will not stay again because of the hidden fees.

EXCEPTIONAL VACATION EXPERIENCE!!! THANK YOU, BLESSINGS!!!

The hospitality was amazing...The pool was so relaxing and the rooms are very clean and the breakfast was great and Im definitely coming back....

The room Is big and comfortable, the matress could be better, but the relation cost/benefits is great

Everything was amazing and the staff was great

N/A

Had 2 rooms, very nice spacious rooms & clean, staff is very friendly & amazing, breakfast buffet included, beach was nice not too crowded if you’re looking to relax & disconnect, however all restaurants around the area were closed, very limited dinning.

Nice property, a bit dated. Location was not as convenient to the beach as it sounded in the advertisement. It was noisier then I expected.

All great. Enjoyed our stay. We felt safe and comfortable the entire stay. Thank you!

Resort Fee is something to consider. Beach was nice, but they didn't communicate that we need to get towels at the desk (had to go back). Breakfast was very good for a complimentary one.

Nice property, quiet neighbourhood, access to beach in 1 block

Really nice stayed!!

Everting was good but they charged to me for a room service that I never received

Excellent stuff and clean hôtel.

Overall it is an excellent place, but, we had several issues with the housekeeping (they even left pillows inside the middle of the bed) or the floor never cleant unless we asked for. The hotel gave us some daily bouchers for consumtion at the pool bar, but even a salad took 1.15 hrs to be delivered. There should be some adjustments, but location is really good, the building also

Easy access to beach and boardwalk.

Great place to stay very clean and valet parking easy to park in and out and beach very close to walk

Good place for families

The staff were really friendly and nice. We loved the location; just a short block to the beach!

No comments

We were very happy with all the staff and the Residence Inn by Marriott Miami Beach Surfside was a delight and would recommend to friends and family

They were very welcoming

Staff need more Training.

Nice hotel, nice location very clean unfortunately, the staff at the front desk are horrible for the exception of Maria, the cleaning woman, who was wonderful.

No luxury but comfortable

Very slow service

To be fair I will say the pool area was good, our room for 5 was spacious. It could actually gain with some better cleaning to the rug and bathroom area ( found some hairs in the sink and shower as soon as we arrived and I wore a pair of white socks inside the room and at the end of our stay ( 3 nights) they were brown. Breakfast, which is included, was ok. Nothing super delicious, but enough . The location is excellent. My real problem was with the people and service at the front desk. As soon as we arrived at the hotel, this was at 7:00 p.m on July 10th/24 The person at the front desk, her name was NEIYA, told us that the room wasn’t ready. It’s important to notice that the hotel makes you check out at 11:00 a.m. she did not apologized or said anything kind for the delay. She just said that we had to wait at the lobby and she would tell us when ready. Shile all this was happening she was also checking in the rest of my family with 2 other rooms. She was explaining the towels, bouchers, etc. At 8:00 p.m or so I went to ask about the room and she said it was ready, so she didn’t even bothered to tell us. Then asked about the towels,in a very displeasing voice told me she already explained it to the whole group. In summary very awful experience with this woman. There was also another woman at the front desk the next morning and she made us feel like she was doing us a favor and not actually giving a service for a hotel guest. Not a single smile, not a single nice word.

Some rooms have kitchenettes with microwaves which is handy as is the guest laundry area.

It was clean and the staff was helpful and breakfast was good .

It clean comfy pretty close to the beach, should have the chair with wheels will be more better 😜