Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel
A proposito di questa hotel
Hotel con colazione inclusa nel prezzo - Crocker Park nelle vicinanze
In questo hotel per non fumatori sono disponibili una palestra, un business center e servizio di lavanderia e lavaggio a secco. Non mancano gli extra a costo zero come la colazione a buffet gratuita, il Wi-Fi gratuito nelle aree comuni e un parcheggio gratuito. Altri servizi includono servizio lavanderia, una reception aperta 24 ore su 24 e quotidiani gratuiti nella hall.
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offre 91 sistemazioni con casseforti in camera e quotidiani gratuiti. La TV a schermo piatto da 42 pollici con canali premium via satellite. Sono disponibili frigorifero, microonde e accessori per la preparazione di caffè/tè. I bagni sono dotati di set di cortesia gratuiti e asciugacapelli.
I servizi ricreativi di questo hotel includono una palestra.
In questo hotel per non fumatori sono disponibili una palestra, un business center e servizio di lavanderia e lavaggio a secco. Non mancano gli extra a costo zero come la colazione a buffet gratuita, il Wi-Fi gratuito nelle aree comuni e un parcheggio gratuito. Altri servizi includono servizio lavanderia, una reception aperta 24 ore su 24 e quotidiani gratuiti nella hall.
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel offre 91 sistemazioni con casseforti in camera e quotidiani gratuiti. La TV a schermo piatto da 42 pollici con canali premium via satellite. Sono disponibili frigorifero, microonde e accessori per la preparazione di caffè/tè. I bagni sono dotati di set di cortesia gratuiti e asciugacapelli.
Durante il tuo soggiorno puoi navigare su Internet utilizzando la connessione wireless gratuita. Le dotazioni business comprendono scrivania e telefono; chiamate urbane gratuite (potrebbero essere previste restrizioni). Le pulizie vengono eseguite tutti i giorni.
I servizi ricreativi di questo hotel includono una palestra.
Per utilizzare la palestra si richiede la supervisione di un adulto per i minori di 16 anni. Per quanto riguarda la vasca idromassaggio, l'utilizzo non è consentito agli ospiti con meno di 18 anni.
Servizi
Aria condizionata
Cucina/angolo cottura
Internet/Wi-Fi
Parcheggio
Lavanderia
TV
Palestra/centro fitness
Mappa di Westlake, OH
Hotel in Westlake, OH
Motivi per prenotare
Le persone adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Include gli elementi essenzialiCucina/angolo cottura, Aria condizionata, Internet/Wi-Fi e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
€€€€
Recensioni
4.6/5.0
Eccezionale(774 recensioni)
3.0
It was ok. Our room was super noisy whenever anyone walked by talking. It was by pool, maid room, on first floor. Otherwise, ok. Area was nice though.
5.0
Great customer service! Clean hotel and nice location!
1.0
Service was terrible I'm a diamond member and requested a late check out nothing crazy just an hour and wouldn't accommodate me. Bugs in my room pictures are attached
2.0
Very poor customer service. Very rude, disrespectful, and dismissive.You have to have a wrist band to use the pool but you don’t get one for every registered guest. You get 2 per room. The kids feet got cut up in the pool. They were out of bandages when we went to the front desk. She said people kept coming asking for them. I think they were already aware of the problem.
5.0
Such a nice resort. Great pool.
5.0
THe front desk was very helpful getting us into rooms near each other and the pool was wonderful, very big. The Breakfast was hot and filling.
5.0
Staff was nice. Very easy to find and get to from freeway. The pool area is very nice and family friendly. I dont have small kids but the splash pad area for the younger kids is very nice. Loved that breakfast staff made sure to refill all items promptly. It was easter weekend so the hotel was packed. But staff made sure that everything was stocked
4.0
Wonderful staff, clean, quiet, nice rooms. Only thing I wish was different was warmer pool water. It was pretty chilly!
5.0
It was great! Staff was helpful
5.0
The hotel is newer and very nice. The breakfast was great! Not like the pastry you get at other places. A nice hot breakfast.
5.0
Check in process was flawless. Front desk was incredibly friendly and knowledgeable. Room was spotless and beautiful. Would stay again in a heartbeat!!!
4.0
I always love staying here. It's clean, comfy, and the included breakfast is terrific. This trip, the pool was out of commission. It was really disappointing, but the fault lies with hotels.com. The property itself posted on its website that this was happening, but said that hotels.com didnt publish the info even though they were asked to. Booking direct from now on!
1.0
Management was poor dealing with “loud” guests. Clientele has declined over the past year. Not my first stay there but most probably will be my last. Breakfast is mediocre. Sad given that it is a relatively new prosperity with a decent “hard product” - definitely not work the price.
3.0
This is a great place to stay. The staff if friendly and it’s very clean and inviting. The rooms are updated and the beds were actually comfortable. Great pool area for the kids and a nice breakfast is offered. Would stay here again!
10.0
Great location, friendly staff, super clean, amazing pool, good breakfast.
10.0
Good stay
8.0
Clean and friendly staff
8.0
Clean and comfortable. Room temperature control could have been more consistent but was otherwise fine. Shower pressure was mediocre. Good beds/bedding. Very nice staff.
10.0
Clean... reasonably priced... good breakfast!
10.0
Had a nice time enjoyed our stay.
3.0
Makena in the front was amazing and took care of all of our needs. Great place to stay.
10.0
It was clean and quiet. 10 minutes from my Drs appointment. Non smoking really meant not smoke smelling rooms. Cleanliness was superb!
3.0
The property around the facility was run down, beds were rough. Food and clean rooms were great.
5.0
This was my 1st stay here, and I will definitely be back! Thank you! The staff were very upbeat and personable and very kind!
4.0
It was close to Westlake shopping center’s
3.0
Great place to stay! Clean, nice breakfast. Great staff!
3.0
If you’re staying with intentions of using the sofa bed, I recommend checking it as soon as you get to your room. Our cushion was filthy, garbage fell out of mattress when bed was opened up. Friendly service, quiet, hotel, great location for dining and shopping.
5.0
Beautiful rooms and great bath toiletries. Friendly and helpful staff.
2.0
2.0
We plan an annual stay at this hotel in Westlake Ohio with our 2 granddaughters. The love the “turtle slide hotel”, even though they have outgrown the children’s pool area. We love this hotel for many reasons but the size of the pool is the main one. This year, I was called to see if we would like to change rooms as the 2 bed queen reserved was on the first floor. The alternative room was a king with sleeper sofa so I declined. We were not worried about being on the first floor. When we opened the door, there was at first a very strong mold odor but lowering the temperature in the room seemed to help it. Someone with mold allergies or a respiratory disease would have had to leave this room. On another positive note, we loved the pancake machine, it’s the first time we have seen this in a hotel. Breakfast was well stocked, hot food, and staff were very friendly and attentive. I would suggest either insulated cups at coffee station or adding cup sleeves. Cups became very hot when filled.
5.0
I thought it was wonderful. It was clean, quiet, friendly and had a great breakfast!
3.0
Hotel is located near major routes yet was so quiet at night. Rooms are large and very clean. Nice desk area if needed and comfy beds. Large breakfast area and friendly staff. Will stay again!
4.0
Nice place breakfast included
5.0
Quick check in. Room was clean and well organized and furnished.
5.0
Great location and staff.
5.0
Lobby was comfortable to talk with group of friends
2.0
This review is more related to using Expedia to book a 2 Queen bed suite for over $400 for one night. However, when we arrived at 11 PM the hotel only had 1 King bed rooms available. Even though we booked and paid more for the 2 Q bed with a sofa bed, we did not receive it. We were travelling with 2 teenagers. The hotel staff could not help- stated it was Expedia who did not give them the correct code for 2 queens. They said they received just over $200 from Expedia booking. After 3 phone calls, Expedia still has not resolved it and it is now almost 2 weeks now. We also got stuck in an adjoining room with teenage girls who were there for a baseball tournament who were loud and boisterous until 1-2 AM. They were running up and down the halls, knocking on doors and even security could not stop them.
8.0
Loved this hotel. Friendly staff. Delicious breakfast. Clean pool- good size.
The room was loud- loud toilet, loud shower, noise from hall loud.
4.0
Nice room.
1.0
I booked the wrong dates and when I called to change the dates they insisted I checked in. I was in a completely different city and asked for verification. I asked if the ID was checked and got circular response. I asked to speak to a manager and was told both times they were in a meeting. I was told surveillance video would be checked and call returned to me. I have called and no one will call me back. Seems very shady and distrustful, don't stay here. They let people check in to your room that aren't you and you get charged so don't stay here!
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Westlake?
Il prezzo medio per un affitto a Westlake è 93 € per notte. Questo affitto è 53 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel?
Abbiamo trovato 7 servizi per questa struttura in affitto, tra cui aria condizionata, cucina/angolo cottura, internet/wi-fi, parcheggio e lavanderia.