When we arrived at 10PM, the hotel and surrounding buildings were in the midst of a power outage. The hotel had emergency lighting and some portions of the hotel had normal lighting. We were traveling with our dog and had few options. The room we were assigned had some power and we decided to stay. The power came on during the night. The front desk staff were as helpful as they could be given the available options. We were offered a discounted rate for the inconvenience of dark hallways and no elevator service. It should be noted that this problem was outside of the control of the hotel staff. Breakfast in the morning was above average.

Friendly staff, clean spacious room, very comfortable.

Clogged bathtub, breakfast was not that good and cold, could hear traffic outside

Quiet, and very nice!

Hot tub out of order. Bathroom fan wouldn’t turn off. Some sticky spots on the floor

Overall the stay was good

Great hotel!

Nothing exceptional about this location so I would consider this an average experience: room surfaces were clean but could use a deep clean, breakfast was as expected, staff was doing what was required.

Good quite rooms and home feel

The staff was very friendly. We had some issues with EXTREMELY loud people above us all night, but that was no fault of the hotel staff. I found the pool area to be unsafe with extreme amounts of water around the pool with little drainage. The pool also seemed to be very dirty to me and didn’t smell of chlorine and was very salty. Otherwise, the hotel was clean and had great decor. We would stay again.

Weekend kids running up and down the aisles.

Quite one night stay

Nice place. Easy access to the highway.

The hotel was clean and the room was clean. The breakfast was delicious. The pool and hot tub were nice. The room was spacious and the bed was perfect. 5 stars.

Most horrible stay in our whole life!! You would be fooled at what they have to offer though. We had gotten a filthy room with pills all over the sheets and pull out sofa. Hair and toe nail clippings all over the sheets. Had to change them ourselves since the lady at the front desk seemed to not have a clue what to do without her manager being there. The phone was also broken in our room and the lady at the front desk said oh well what do you want me to do about it? The pool was out of order, the whole reason we stayed here to begin with and verified the pool was in working order when we arrived. They just didn’t care about our stay…manager hiding in her office…but need to be very grateful my autistic son didn’t ingest ANY of those pills or this hotel would be shut down!!! Will never come back here ever again!!

The hotel was nice and clean. We booked a 2 bedroom suite that slept 8. When we asked for additional linens and pillows for the pull out sofa, we were told the hotel was out. That it was first come first serve and the hotel was full. It was a Sunday, the hotel parking lot was fairly empty and there was very little traffic or congestion in the hallways. We explained we had 8 people and paid for a suite that slept 8. They then proceeded to tell us we were not allowed excess linens. We said we had 8 people and needed 8 pillows, which we did not have. After some convincing, they did tell us we could come down to the lobby in 10 minutes and they would look around the hotel and see if they could find anything. We were eventually provided with 2 additional pillows, a full sheet and extra blanket. I find it unacceptable that we were not provided enough linens to accommodate the suite we paid for. We did each end up with 1 pillow for the evening after several calls and attempts. I have never been to a hotel that did not provide enough linens and/or ran out on a Sunday, where the hotel seemed relatively empty. My gut is that they were full that weekend and laundry wasn't done in a timely manner.

Was a very nice and clean hotel. Suite was very nice and comfortable. It had everything you need. Kitchenette microwave refrigerator etc.

Extremely clean,beautiful facility with a wonderful friendly staff! Highly recommend this hotel for overnight stays!

Very convenient lots of things in the area. The heated pool was definitely not heated though and we couldn’t even enjoy it

Everything was fine except the front elevator wasn't working. The mattress was a little to soft for me but not a deal breaker.

Property was beautiful and the room was really nice but I think it needs to be stopped a little better I mean three glasses, two butter, knives one of them dirty two forks you know just not very good and then housekeeping oh hell with housekeeping we had to go down to the pool to get some towels because housekeeping they told me only comes every four days That was a bit well, I should say quite inconvenient. The staff was very nice. The breakfast was really not very good. The options were very little and I have never in my life had cubed sweet potatoes with eggs and sausage so there wasn’t much of a variety. I actually took my family out to breakfast the second day we stayed there , but overall it was clean. The pool was very nice just a pretty place but for a Hilton there’s a lot of repairs that need to be done.

The hotel check in was great Nice room comfortable Breakfast was excellent We recommend this hotel to everyone

Elevator is broken and we are on 4th floor

Horrible hotel. Avoid at all costs. Black mold in the living area. There was a “ kids party” in the room next to us. They were running up and down the halls, screaming, slamming doors all hours of the day and night. We complained several times but the staff was unwilling to help us. They told us to call the police. We ended up leaving that night to get a room elsewhere. Ridiculous!

Good value with comfortable bed. Room seems to need updating or at least a deep cleaning

The hotel could use a refresh of furniture. The hotel was clean and we were given an upgraded room.

Good hotel for the most part. Clean. Breakfast was basic. Clean spacious rooms, a little dated. Friendly staff. Easy check in and check out.

Rooms were clean, staff was friendly! The outdoor grills were a great feature for our family!

The staff checking me in went above and beyond to get me the room I needed. I really appreciated her and her assistance.

The staff was very helpful and the rooms were spacious for our group.

The front desk staff at this hotel was amazing. They were super helpful, friendly and patient. I was visiting from NC and had a great deal to do to get ready for a presentation. Without their assistance, I never would have succeeded. Thank you to all of them.

My experience was greatly enhanced by the staff being friendly and helpful with everything that I brought to them. The facility is clean and appears new.