The property is now a homeless shelter still listed on Expedia. We were sent an email by Expedia and the property for our stay and got there to be told it’s a homeless shelter.

Arrived, nobody there. Called, waited, called again and waited and waited. Place looked abandoned. A neighbour suggested the place was a refuge for the homeless. Looking at how grimey the exterior was, and that nobody was answering the phone, nor at the door, we left. I’m sure I’m not the first to be scammed.

Heat did not work- 50 degrees. Tv did not work. No place to eat- crappy pizza 3 blocks away. Worst hotel I've been in in 50 years!

The lady that helped me check in was friendly and help out a lot. Made sure we understood rules and where things where.

It's a cheap motel, but really clean and nice for the price. No bad smells or so. The outside seating area is nice and cosy. I was surprised by the breakfast - it had snacks, instant oatmeal, even fresh fruit and boiled eggs!

DO NOT STAY HERE!!! This was the absolute WORST hotel my family has ever stayed in! The beds were like trying to sleep on a bag of rocks. The room was so dirty and trashy we were genuinely afraid we would get bed bugs. The neighborhood was so seedy that we didn’t dare leave the hotel. Absolutely worst hotel!!!!

I stay at many hotels and have never experienced a hotel in such a terrible state. I appreciated being contacted by the front desk staff to be alerted to the fact there is no-one at the from desk after 8pm and that my door key would be in a lock box on the front door. Unfortunately, everything else was terrible: *No chain lock on my door (only the simple in-handle lock) *The heater was broken and only a light blanket on bed * Room and hallways were unclean * Parking my brand new car on the dark, warehouse-laden street was not safe as my car stuck out like a sore thumb It was late (10pm) and I called several hotels before being able to find an alternative place to stay. This hotel does not warrant a 6.3 rating. My guess is Bots are rating it. It was a very stressful experience for me, a single, professional, 65 year old woman, after a long days work.

My boyfriend and I wanted to get away for the holiday and we booked last minute and we found this gem Ruby was amazing so helpful the place was cozy and charming and it had a stove to cook !! I'll definitely be back thanks Ruby & The Monterey staff!!