Nice hotel, the staff were very friendly and upgraded our room and gave us a late check out. Good buffet options

One of the nicer suit i stayed at. Highly recommended hotel.

The staff did not give me 2 free breakfast meals tickets as included in 2 days hotel stay. This was worth 2 million vnd that was not aware for 2 people for 2 days.

Decent Stay but a 4 stars at most in my view

Very bad service

Hotel was very comfortable and spacious too. Some local food within walking distance and there is a mall just across the street

Stayed with Pullman many times earlier and used to like. However after experience this time, we are very sure, we wont be staying here again. Not happy how the reception handled my checkout. they charged me for room key a) it was never told that it would be chargeable b) what would i do with the key.. i was told that 1 mug was missing. told them that i would not know or it wasn't damaged. so it should be in the room. anyway the front office went ahead and charged. told them do they expect us to check each item before check in. what if it wasnt there. she didnt have any answer. well it is not about money, but the way it was handled was very unprofessional. what i am very sure, we wont not be staying at this hotel.

Great place to stay

Was told The executive level was under renovation and we have book the executive room , was disappointed that was not told in advance of this matter , therefore the business lounge access was not available and the executive room was not impressive

Was told The executive level was under renovation and we have book the executive room , was disappointed that was not told in advance of this matter , therefore the business lounge access was not available and the executive room was not impressive

Hotel is just ok for being 5 stars. The room had a bad smell of closed/smell of wet maquette. Check out st 11am, too early.

Best hotel in Vung Tau by far. Kind and professional staff that go the extra mile. The rooms are big, clean and well equipped.

Nice hotel, professional staff, overall we had a great stay.

Our check in and check out staff, Chi is very friendly, helpful and polite. The room overall is good but it was partly covered.

Our check in and check out staff, Chi is very friendly, helpful and polite. The room overall is good but it was partly covered.

Every conditions at room was so nice. But when I went to restaurant for breakfast, the tables & chairs were not comfortable due to so tight. It looks like temporary table to manage a lot of over customers on weekend. Besides the breakfast condition, all of staffs were so kind and smile. Will book again there when I go again to Vung tau.

The receptionist was a very nice lady, she gave us a free room upgrade that give us access to the Business Lounge. The staff were very friendly and helpful, and the food is delicious. The only downside to the hotel is the swimming pool. It is not well-maintained at all, there is algae in the pool and the paint is mostly scraped off.

The receptionist was a very nice lady, she gave us a free room upgrade that give us access to the Business Lounge. The staff were very friendly and helpful, and the food is delicious.The only downside to the hotel is the swimming pool. It is not well-maintained at all, there is algae in the pool and the paint is mostly scraped off.

The room is very clean and cozy.

They put all the free rooms for the tours first and let the single guest had to wait for long time. I booked 2 rooms and I had 1 at 14:45pm and another at 15:45 - it was mean that the check in time for us is late! We didn’t have a respection from the hotel. It is so unfrofessional environment!

They put all the free rooms for the tours first and let the single guest had to wait for long time. I booked 2 rooms and I had 1 at 14:45pm and another at 15:45 - it was mean that the check in time for us is late! We didn’t have a respection from the hotel. It is so unfrofessional environment!

The front desk staffs need to be trained. How can you call this a 5 stars hotel when the front desk staffs fail to smile at the guests? Not only that the staffs which was very cold. When I arrived the bellhop Doesn’t help he just gave me a look.

I choose a 5-star hotel with a range of dining options advertised. There was no room service only a mini-bar. The first night the restaurant was closed. The breakfast buffet was too crowded on Sunday and when we tried to get food in the lobby cafe we were told they were not serving food due to a corporate event. A hotel of this size and supposed quality should be able to manage both corporate and family groups at the same time.

I choose a 5-star hotel with a range of dining options advertised. There was no room service only a mini-bar. The first night the restaurant was closed. The breakfast buffet was too crowded on Sunday and when we tried to get food in the lobby cafe we were told they were not serving food due to a corporate event. A hotel of this size and supposed quality should be ableto manage both corporate and family groups at the same time.

The gym is poor, really need more equipment. Nice pool area, but you have to call the reception, to buy a drink. No service at the pool. The lounge is very nice. The room is nice and has a good size.

No facility limitation prior to arrival. Hotel is clean and the only possitive thing

Dear Pullman Hotel This was the first time I lived in your hotel Totally I affirm the contribution of all employees Your effort makes my trip well and does brighten my days There are some suggestions and feedback which I want to confirm with pullman

Avoid this place. Service is lausy. Definitely no Pullman standard.

Avoid this place. Service is lausy. Definitely no Pullman standard.

I really enjoyed the beautiful view and great breakfast! Highly recommend checking out the pool! Only problem was that we had two-three power outages and the staff didn’t Check on our safety. (E.g. phone call after they got the power back) Communication would be appreciated.

I really enjoyed the beautiful view and great breakfast! Highly recommend checking out the pool! Only problem was that we had two-three power outages and the staff didn’t Check on our safety. (E.g. phone call after they got the power back) Communication would be appreciated.

Khách sạn sạch, đẹp, phòng ốc, gọn gàng, nhân viên chăm sóc khách hàng tốt, chỉ có 1 điều tôi chưa hài lòng là nhà tôi 4 người ( 2 người lớn và 2 trẻ em), ngày đầu tiên thì xin thêm 2 bộ bàn chải đánh răng, đến hôm sau, khi Housekeeping dọn phòng thì vẫn để 2 bộ mà ko để 4