Not much on the positive comment, it is just a so so stayed. Need to upgrade and refurbish

Plung pool on balcony and views along coastline are amazing. The size of the suite is huge. Food in restaurant was lovely. Not much to do in local area but bus shops outside, which also goes to airport and Georgetown. Buffet breakfast was fantastic. Everything from Dimsum, eggs station, cereal, fruit and Danish treats. Definitely would stay again.

Very good

Hotel is located very close to the airport which was convenient. Not much around near the hotel however, we didn't adventure out so didn't bother us. We had our own private pool on the balcony plus a private steam room which was the main reason we booked. Breakfast buffet had many options and was continuously topped up. They even had ice cream which was unique. Would come again and would recommend to others, especially if you want a private pool to yourself.

We stayed in the Lexis Suites Penang Premium Suite for three nights and had the worst experience on the third night because there was a power outage from 11.30pm to 5.30am, we didn't know how to charge our gadgets or pack our belongings because there was only an emergency light available in our room, and we couldn't sleep because the room was extremely hot and we had an early flight. We had breakfast at 6.30am, the elevator jerked on our way to the restaurant due to electric problems and while having breakfast there was a power outage again. Upon check-out, the front office staff had no idea how to handle the situation and simply informed us that management will contact us, it had been days, but we had not heard from them. We applaud Firdaus or Fifi at the Roselle restaurant for being really accommodating and pleasant, checking on the quality of the dinner course, and being very nice and considerate of our feedback. He exceeds customer satisfaction and deserves a promotion and raise.

Walking distance to beach

The staff were really friendly. The room was really clean and very well maintained. The housekeeping staff did their cleaning very well. The pool water was very very clean and the private in-room sauna worked well. The breakfast buffet had a very good spread, but were generally a bit sweet for us. The young chinese lady made excellent omelettes. Ivan and the front desk team were very patient, understanding and welcoming. Special mention goes to the the bartender at the satellite restaurant and bar during the evening to closure shift on Saturday and Sunday. He was always so polite and smiling. We would strongly recommend and consider to stay at Lexis Penang again.

very nice room