Every thing is very good in the hotel. It's very clean, very quiet and all the staff in the hotel are very nice.

I would recommend anyone staying at the hotel does their research on where the hotel is located. It’s not in the centre and the neighbourhood seems questionable. The room stank of cigarettes. We checked in and checked out within 30 mins (paying in full for our room) and found a city centre hotel for just a little more than the Brit in terms of price.

The room was amazing, we had a surprise upgrade and the towel warmer and robes were fantastic. However, we ordered wine that was listed at 5,80e and it ended up being 20e on our bill.

All in all the hotel was clean, quiet, modern and had very helpful staff. I do feel that the price I paid (over €700) for a “deluxe double” for 2 nights did not show in the quality of the room and hotel. On arrival I had to ask reception after going up to the room to change the bed as it was two singles, there were no glass, mugs or spoons for tea and coffee, only paper ones. No milk for tea or coffee and no fridge either. For what you get it’s extremely over priced and the room doesn’t reflect the price. Overall not very happy with the cost of the hotel. If you’re going to charge a premium, actual glasses and mugs would be nice, not disposable paper cups

Unfriendly response when I asked to checkin before their checkin time. Hotel safe did not work, wIFI super slow. Advertised bar opening completely wrong.

Pros: Friendly service, good selection for breakfast, close to tram at walking distance. In 20min you are in the old city in Petite France neighborhood Cons: quadruple room: sofa bed was not comfortable - I recommend to request a room with single beds a double bed instead so that everyone is comfortable. We were on the last floor (the fifth) and being it the winter the heater was on and was quite loud and with high vibrations. We had an incendent where the shampoo dispenser in the bathroom was filled with vinegar! My father had a nice surprise when he was the first one to use the shower! The manager had the bottle dispenser refilled straight away but it surely made the stay not as agreeable as we expected it to be. We hope that this incident has made the hotel management change their cleaning protocol so that future guests do not have that experience.

Pros: Friendly service, good selection for breakfast, close to tram at walking distance. In 20min you are in the old city in Petite France neighborhood Cons: quadruple room: sofa bed was not comfortable - I recommend to request a room with single beds a double bed instead so that everyone is comfortable.We were on the last floor (the fifth) and being it the winter the heater was on and was quite loud and with high vibrations.We had an incendent where the shampoo dispenser in the bathroom was filled with vinegar! My father had a nice surprise when he was the first one to use the shower! The manager had the bottle dispenser refilled straight away but it surely made the stay not as agreeable as we expected it to be.We hope that this incident has made the hotel management change their cleaning protocol so that future guests do not have that experience.

The AC was broken so the room was beyond hot and stifling. There was also a clear glass door on the bathroom. The staff was incredibly friendly and tried to help but the room never cooled down.