It was a very good stay. The only thing that you could have make it perfect was to have a toilet seat with the correct shape(ours was round and shorter than the toilet itself). Also, the air conditioner was loud but fortunately, we had some ear plugs to wear to be able to sleep. Otherwise, the patio near the pool was very pleasant. The breakfast had a lot of choices. And the location was great. Would recommend this hotel again.

Spacious room

The first room I was placed in didn’t have a door that locked. Luckily the front desk was able to move me to a different room.

Super clean and spacious room, friendly staff, free parking, breakfast was good

Loved everything about this stay but the only reason that it is not a 5 star for me is because i could not get the tv to face the bed it only faced the kitchen and living space

My truck window was broken and an item stolen. Security and lighting are not good at this location.

The staff was very friendly and helpful. The laundry and exercise facilities were very clean and useful. Complimentary hot cocoa was delicious. Parking and coming in and out of the parking area was easy and convenient.

Overall we liked the property and the staff were friendly. There were lots of little things with the condition of the room and building that needed work. For example, runners loose or not installed well in stairs, front door of room didn't close properly and a few others. As I said not big issues but they do need to be addressed. On a more positive note, great breakfast, hotel was quiet, staff was helpful and it was about 6 to 10 minutes drive from anywhere we needed to go.

Location is very close to the airport. The courtesy shuttle was a few minutes late and it was busy with holiday traffic, but we did get to our planes in time. Complementary breakfast was not available for early morning travelers, and there were no alternative options for breakfast on the go. Room was comfortable.

Friendly staff

Well kept up property. Beautiful lobby, room was spacious and nice. Staff was very hospitable. All in all a good stay.

We were extremely upset and disappointed at the lack of shuttle service since this is the ONLY reason we made a reservation at an airport motel. The shuttle broke down and no alternate transportation or compensation was offered and the registration desk staff justified this attitude by saying it was only a courtesy service. Their website should make it clear that shuttle service may or MAY NOT be available.

Great stay. Would definitely stay there again

The best staff ever .

Actually, the front desk people were fine. I needed a shuttle to the airport at 5:30 am, which they advertise the service as starting at 5 am. They driver ended up being an hour late, and no one else offered to help me find a way to the airport. They driver showed up just before 6 am and got me there just in time, but good grief!

When i booked the room i was told the shuttle service was 24/7 not so. They stopped at 10. The poor guy on the night shift didn’t have key cards, had to run all over. Hall ways were very hot. Dirty fork in sink, mold in shower Luckily the morning girl took us to the airport area

Clean, friendly, nice place…

Nice hotel and an excellent rate. Area around it is under construction currently but otherwise a good choice close to the airport without being under it.

Great stay. Great location. Friendly staff. Clean room and a okay price. Avg hotel breakfast.

Great stay. Very nice hotel. Great location. Very friendly staff. Only one issue with this particular room 204. The refrigerator was very loud at times.

The room was very clean, everything was in order when we arrived. The employees were all very polite and attentive. We don't often do hotels due to noise, cleanliness, parking and space however, we found this location exceeded our expectations. We would stay here again on our next trip.

Sick and tire of clogged showers.

*

An excellent hotel 7 minutes from airport. Great breakfast included. Friendly, helpful staff. Reasonably priced.

There was a huge air conditioner/heater unit in the room that barely left enough room to get into the right side of the bed. The noise was like a jet engine all night and I have no hot water. Otherwise, fine.

The stay was very rocky. The shuttle did not arrive where I was told. The driver was not helpful especially after waiting an hour. The front desk was helpful and tried to rectify issue. Next morning however shuttle left without me as I was 3 minutes late. There had been frequent conversation the day before which shuttle I would be on. Breakfast was okay but all hot entrees were cold. Bed and room was nice although travel companion required 3 changes due to a/c not working in any of them. Would recommend if not needing to actually use shuttle services.

This is a poorly managed Residence Inn. We stayed here for 6 nights during the Thanksgiving weekend while visiting our daughter. The biggest problem is that there was no hot water in the room. Each morning we had to run the bathtub water for 30 minutes to finally get water that was only lukewarm; it never got hot. We complained to the front desk about this after our first night, but nothing was done. We were told that the problem was due to the low occupancy of the hotel, but I have stayed a lots of other hotels during low occupancy, and they did not have this problem. Additionally, although there was almost no one in the hotel, the parking lot was 80% full, and it was difficult to get a space near the hotel front door. Clearly the hotel was allowing many visitors to the surrounding apartments to park in the hotel parking lot. There are so many things wrong with this hotel that it is hard to describe them all in one review. Our first room had an extremely noisy refrigerator, so we changed rooms. The morning breakfast is poor: no cut fruit, just a few apples in a basket. Turkey sausage patties were hard and dry. No waffle maker. The posted breakfast hours differed from the hours on the hotel website. There was no bedding in our room for the fold out bed, even though a sign in the room said there was. We had to call twice to finally get them to bring bedding. There was no toilet paper in the restroom off the hotel lobby, etc, etc.

Staff was friendly but property seemed to be run down a bit. Appeared that the shower had not been cleaned

Clean and Friendly!! The staff was amazing and the property is well kept!

Hard to find. Entrance is not marked and if you miss it, its a 5 mile drive around.

Other than Air Conditioning being slow to come on and stay on, the stay was great.

The staff were great