Very helpul when I needed help. Recommended.

Bathroom clean and fresh all white, bedroom very basic and old, needs modernisation.

It was well presented very clean very friendly staff and comfortable lovely breakfast. Would highly recommend.

Staff and location were awesome. It was clean and safe. Convenient to shopping, and dinning. The only problem was the shower. It would not regulate no matter what I did. It was either too hot or too cold and nothing in between. Other than that I had an excellent time.

Big comfortable room, friendly and efficient staff, great cooked breakfast.

Room for a bit tired, shower took forever to warm up room for a stuffy breakfast wasn’t great. The cook breakfast looked terrible. All dried out, stayed in the Wetherspoons next door before half the price.

It was noisy with deliveries for local businesses at 6.30am but the hotel was spotlessly clean and the staff helpful and friendly

Great Hotel, have stayed before and not let down, would recommend.

Had a lovely stay, was a drop of the hat booking. Lots of shops if you have forgotten anything. Staff was lovely especially Chris the night porter who couldn't do enough to help. Was biker friendly also due to the weather they let us stay an extra hour. The Breakfast was 2nd to none and breakfast staff where lovely didnt know the lady chef but she was very helpful and kept me loaded with coffee" she knows who she ls! Reception team again very helpful and kind. My partner and I almost wanted to stay another night, will book again when I the area. Kind Benjamin Jon Beard

Everything was perfect

Nice clean comfortable twin room in the stable block so accessed from the car park. Due to location the front door has a code lock, this is fine and easy to use. Our room was right next to the door which meant that every time somebody entered or left it slammed shut. Not great early and late. There is a sign in the wall as you enter asking guests to be courteous but it would be better to adjust the door and tell people on check in to close quietly. It was the only downside to our stay as the room was great.

Second time staying here would stay here all the time, great staff, great rooms loved every minute

Excellent gluten-free breakfast. 👍 Very noisy pub just outside the window. ☹️

The reception team and restaurant team are very friendly but a big negative is that despite claiming WiFi availability, it is effectively non existent throughout all rooms and the main building; this was confirmed by the staff. It made it impossible to work from the room and so is a showstopper if you’re a business traveller

Clean and comfortable room. Breakfast was good with lots of choice.

Property was lovley room was more then expected had a great stay staff was more then polite all around a great stay, ill be booking again at the end of the month

Lovely friendly staff. The condition of the building is in dire need of upgrading.

Large comfy and clean room. Great beds and had everything we could need - iron & ironing board, hairdryer, toiletries etc. Breakfast had lots of choice and food was great Staff were friendly and helpful. Would definitely recommend it.

Amazing staff and so helpful. Best breakfast i have had in a hotel or b+b. Didnt sleep too well as not used to a softer mattress. But would stay again. The scrambled eggs were divine

Always a pleasure to stay right in the centre in a comfy bed

Centrally located in Andover with its own car park, which is free for residents. Staff are really friendly and helpful, they really go the extra mile and are a credit to the hotel. Buffet style breakfast with so much choice.

I had a pleasant stay. The bed was comfortable, the shower was good, and the hospitality tray was well stocked. The staff were very helpful. I would stay here again.

Really enjoyed our 2 night stay at this hotel. Very friendly and helpful staff & good room. Lovely selection of food on the buffet breakfast and very attentive young chap waiting on the table. Could not have asked for more.

The hotel was average, but it was in an excellent location for us for a wedding reception at Keystone Hall. Our room was large and I got the one I requested at the front with a bay window. It was quite noisy on a Saturday night , but I was warned of this. We only received one bath towel each. No hand towels. The only toiletries were on the wall. Liquid soap and shampoo. The shower was over the bath. The room was quite expensive for one night with no breakfast. You can have breakfast at the hotel for an extra cost. We went to Wetherspoons for breakfast, it was two doors up from our hotel.

Great stay at the Star and Garter, clean, tidy and great value for money with a friendly staff. But watch out for the hot water as it is very hot!

The location is great, it's quite unfortunately it was incredibly hot in the room the fan was the slowest weekest fan possible, especially with the sockets bring so far from the bed it wasn't possible to both reach the cool air to sleep, it was very difficult to sleep in such a hot room with winter quilts, and do under sheet.

Good

central location, parking, clean with friendly staff

Served a purpose,

Nice clean and friendly hotel, we stayed as a base to visit some local sites of highclere castle and the bombay saffire distillery. Rooms were clean and bed was comfortable, and you have tea and coffee facilities. Breakfast was good and served buffet style. There is no bar or restaurant on site , but there are plenty of pubs and restaurants nearby. Overall a good stay and would recommend.

Good value accommodation with easy access to town centre. Room self contained and very quiet. Breakfast very good. Parking very convenient and well marked.

Firstly, the staff here are excellent. Everyone we met was very friendly and helpful. However we had a couple of issues: * we booked a twin but got a double and no twins were available. This was fine as I was travelling with my young son, but did make the stay less comfortable. * both my son and I slipped on the non-slip mat in the bath and I have a corker of a bruise on my leg * breakfast was generally fine but the bread was frozen which made the crusts really hard. The room was a decent size, a bit warm but there was an a/c unit in there which we really appreciated.