Great location, comfortable and clean with great staff

Basic property but very clean and safe. Within walking distance of everything. Would stay here again.

In the centre of town and close to theatres!! Excellent, helpful staff!!!

Enjoyed our stay. Central location. Room was large and clean. Would stay again.

The service was over-the-top. All the extra things like a stocked refrigerator, the morning breakfast box, the pre-check in and post checkout contacts were greatly appreciated and helpful. Will definitely stay here again next time in Stratford.

The location is good for the downtown restaurants. However the tiny European sized room is dated, but ok. Beds good. Tiny bathroom, but at least a tub. No front desk staff. You must call or text for any support. No lift to upper floor. Paying for parking makes sense as there is limited parking in town and most the theatres are beyond walking distance.

All was good for my needs.

The Stratford Hotel was very clean and cozy. The rooms are beautiful and have a nice European feel to them. Nespresso coffee makers in the room, a beautiful fireplace, and breakfast boxes each morning with fruit, muffin and croissant. I would definitely stay here again.

Great communication and exactly what the reviews showed

Great location, very quiet and comfortable. Check in was easy and a good breakfast was provided. This was our second stay and we would stay again.

Great room with everything you need. Bed was comfy and great atmosphere.

Nice historic building and it was close to dining and the theatre but not accessible. Had a hard time getting with to work and the TV had Nespresso machine but that did not work either. Staff was nice. All and all I was disappointed

Great location in close proximity to downtown shopping & dining and the theaters. Room was comfortable and service was good. Only issue was the extra steps to arrange arrival since there isn't a normal hotel check-in process.

Perfect little getaway to Stratford Hotel. Staff was very communicative and friendly. Room was clean and hotel was within walking distance of so many wonderful restaurants, theaters and cute little shops.

Great location for the Avon Theatre. It was clean and the air conditioning worked well. No front desk but as long as the staff had your phone #, they would reply by text. Room with a queen and pull-out was a little tight

The room was not what we expected. We booked with an online service that indicated there were two beds. One of the beds was a pull out sofa. Once the sofa was opened as a bed, there was no floor space left. There was only a small aisle to move around to get to the bathroom. There were dead insects on the window ledge by the air conditioning unit, which they did come and clean up. The manager called us to get our concerns, but he only wanted to defend the situation. He did not want to listen and learn about how to improve for future guests. The one bed was very comfortable. The sofa bed had a very thin mattress but was ok. There were numerous text and phone calls prior to arrival that were redundant. It was unclear why so many messages were needed before arrival.

We liked the property and the room! Very close to everything. Loved that we could park the car and walk everywhere. Also we’re impressed with the complimentary drinks and food. Enjoyed our breakfast outside!

The room was very nice clean fresh and welcoming. Enjoyable staff as well

Have to check in at the different hotel a mile away. At check in, the clerk gave me a piece of paper with the entry codes. He put down the same code for the front door and the room and told me specifically, to use the same code for the 2 doors. Drove to our hotel and could not open the front door. Called the hotel and was told the front door and the room have different codes and she gave me the right code. Their staff needs to be better trained.

The hotel is run like an annexe to the Windsor Hotel and ha s no reception staff.

We were in room 8. The service was very good, but I hated to ask for anything because the person at the Windsor Hotel needed to run across town to get to the Stratford to deliver towels, soaps, etc. He always gave service with a smile. The room needed areas to sit = though there were 2 chairs, there was no room in the room itself to open them to sit if you wanted to read or sit somewhere other than the bed. The fireplace screen was so close to the bed that when I woke up at night to go to the bathroom, I ran into it. I enjoyed the Nespresso and the complimentary soda. The location was excellent.

Love staying here! Fav place in town!

This property is in a perfect location. The staff were wonderful. The space is quaint and charming. There was some cigaret smell.

This was a simple process and ideally located site. I would recommend it.

The bed had a broken spring and the coffee maker did not work. The staff I spoke too took the coffee maker to 'fix' it and returned it after we had left for the day. He agree the bed was broken, but management denied this,as there were lots of empty rooms the smart thing would have been to replace the coffee maker and bed or move us, apparently the management is not very smart.

The hotel is perfectly located within walking distance to shops, restaurants, theaters and water activities. The rooms are clean, unique and beautifully decorated and provide everything you could possibly need. All that is nice but without good service and friendly staff it means nothing and the staff and the service they provide is exceptional. I cannot say enough good things about our experience with them and will definitely be returning.

Air-conditioning was very noisy, the fridge was also noisy. Not enough water pressure in the shower

A quirky little building located in the heart of downtown Stratford. Walkable to all the downtown restaurants and shops and a doable walk to the Festival Theatre. No staff onsite which took some getting used to but service was excellent: all questions answered promptly. A bit of a noisy road but they provide earplugs (!) We found running the fan provided all the white noise we needed to sleep soundly. Recommended.

It was that I needed.

Had to change rooms, bathroom small, and toilet was obstructed with a column. Could not sit down on toilet, no matter how big you were.

We had a lovely stay at the Stratford Hotel. We checked in at the Windsor Hotel and everyone bent over backwards to ensure we were well looked after. It was just a comfy hotel close to all the places we wanted to visit!

Cool historical building right in the downtown. My room was like a mini apartment.