Good value

Service is slow.

Overall, we are well satisfied with our stay. Staffs such as Eva and Charlotte were very professional and customer service oriented. Very helpful and courteous. Restaurant staff were friendly and service with smiles.

I booked for 3 adults and 2 kids, yet, only 3 adults can get complementary food. We need to pay additional fee so the kids can eat. And the pool is not working and not telling or informing us that it can’t be use.

The staff were very friendly and couldn't be helpful enough, from door guard to reception, cleaner to food staff. The room was disappointing considering the amount of money we spent in the hotel with our function, the power kept going off and on, a problem mainly it seems unique to our room! The same with the water supply to the bathroom, was it switched off? The breakfast was very average and only on our first morning did we get much choice! (I think because of a conference group in-house!) The location is good, with some nice places to eat nearby and a supermarket just across the road. The function we held however was amazing, the food delicious, MC, music and set up exceeded my expectations! The bar was the let-down, we ended up paying for drinks that were not ours and repeated requests for COLD beer were not met! The swimming pool was very nice, however it could do with a bit more shade, a parasol here and there would be good, with table and chairs, not that there is much room for them! The exterior of the building is getting a face-lift, so should look good all round, when completed. The cafe was non existent, I think that too is under renovation and we could have done with a lounge area, where we could have gathered with our friends, instead of in the the rooms! Overall though our stay was good and we would probably return on our next visit. We would also recommend it to others.

Property need major upgrade The room is too old especialy the bathroom. No water in the shower when we arrived I went straight there to take shower but no water at all. The toilet very dirty seems like not been toilet brushing at all. You can see water line and it was brown color. The sink is dirty you dont even want to brush your teeth.

Great value in Legazpi. The hotel was well priced, for what you get. The staff were wonderful. The location was comvenient to many Legazpi amenitities. The resaurant on the 1st floor served delicious food for a good price. The pool looked nice, although we did nit swim.

Large, clean rooms, but the beds in both of our rooms felt like bare springs covered with a sheet.Worst bed I've slept on since I was a teenager camping.

The property is a outdated. But the staff is excellent in terms of service. Need to improve sense of cleanliness. There are cockroaches visible specially in the dining area which is unsafe to guests health. You get the value of what you paid but if you can stretch your budget a little bit..explore other options.

Staff were nice and the place is clean.

The Property was convenient, however, could do with some refurbishment in the actual room. Basics are fine, just looking tired. e.g. internet/modem or what the TV uses is just stuffed up under the older flat screen; refrigerator power plug not connected on arrival and awkwardly behind cabinet; room layout - cannot sit on settee and view TV. Swimming pool needs acid cleaning to remove the obvious. Arrangements at swimming pool sometimes not work if staff not in attendance

The location was great! So many places to eat within walking distance. The only problem was the included Shuttle Service. Once I booked the Hotel and emailed to confirm our PickUp, I was informed that the shuttle does NOT run on Sunday. For drop off, I was informed that our 7am departure was too early and that I would have to pay extra for them to coordinate a PickUp. Very upsetting since I booked this hotel based on their advertised free shuttle service.

Accessible to eveything

The property had expired lotion, some hotel staff did not look like they wanted to be there. We had some good hotel staff also so it balanced out. Breakfast there was okay but they did not have serving utensils for the entrees.

It was fun, especially the swimming pool. Very clean and cozy

Not a clean healthy hotel. At one point water was shut off while in the showet. No towels for more than a day. Pool was closed but understood after typhoon . Breakfast very limited to pinoy food only.loud music until after 10pm.

No towel and ot water at a few times.no pool

Ninongs hotel has a very nice location in the city Facility’s neat just need to educate some housekeeping staff to be consistent on room upkeep when asked state she is alone so maybe hire more for housekeeping but overall staff are friendly courteous and helpful

Ninongs hotel has a very nice location in the city Facility’s neat just need to educate some housekeeping staff to be consistent on room upkeep when asked state she is alone so maybe hire more for housekeeping but overall staff are friendly courteous and helpful

We just happen to have a terrible and scary experience when I saw a thief on our window at the 5th floor watching on us as we are about to sleep. I was hesitant at first but I saw the head two times as he made sure that we were asleep. Luckily we weren't. We opened the curtains to make sure and I definitely saw this man hiding against the wall face and body on floor as he tries to hide. On his Jersey shirt. I do not know if this will help but it seems he knows which room we are staying. I was with my British boyfriend that time. Will never book here again.

We just happen to have a terrible and scary experience when I saw a thief on our window at the 5th floor watching on us as we are about to sleep. I was hesitant at first but I saw the head two times as he made sure that we were asleep. Luckily we werent. We opened the curtains to make sure and I definitely saw this man hiding against the wall face and body on floor as he tries to hide. On his Jersey shirt. I do not know if this will help but it seems he knows which room we are staying. I was with my British boyfriend that time. Will never book here again.

Beer restaurant airport and within the city

Nice and helpful staffs. Property was clean and we enjoyed our stay.

Wifi not working!

Nice , comfy room with great view of the volcano. Helpful staff and resto downstairs serves free breakfast which is tasty and good for lunch and dinner too, not too expensive. Location is very central, easy access to many amenities close by. Very close to airport with free pick up is a bonus

Shower head is too close to the bathroom wall. Location is nice.

I had a good sleep which is important in business trips, though the aircon is not that cold, seems needing service. Wifi is also weak, turns on and off and slow. Breakfast is buffet but not that great. As for the location, it is almost beside city hall, fast food restaurants, market place and church. I'll definitely go back here.

It was as good as I expected of a nice comfy standard hotel. As before, I like Ninong's for its good value for money and the great location. It has free airport transfer, clean adequately furnished room with a nice bed, and courteous staff. Its location - near popular chains and local restos, a couple of grocery stores, a church and the airport - makes it a convenient place to stay in Legazpi.

It was as good as I expected of a nice comfy standard hotel. As before, I like Ninong's for its good value for money and the great location. It has free airport transfer, clean adequately furnished room with a nice bed, and courteous staff. Its location - near popular chains and local restos, a couple of grocery stores, a church and the airport - makes it a convenient place to stay in Legazpi.

Close to the church and public transport. The only downside is the elevator bogged down at least twice during our stay and we had to take the stairs to reach our room at the 4th floor

good value for money...

Close to a supermarket,cafe,convince store. Free transfer to airport,Puro Beach.