Stayed for 5 nights and everyday the keycard had to be reset at the counter. I was given only 2 bottles of water instead of one per night. I only had two little cointainers of shampoo instead of 5.

Nice hotel, I have stayed here several times. This time, there was no hot water and no soap in the bathroom. The reservation said breakfast was included but it wad not. Ther offered me the smallest buffet I have ever seen for about $8 use, I declined it and ate elsewhere and had a very good breakfast at a lower price. Its ok to stay here but take your own soap an count on dining elsewhere. The staff were nice except the woman at the front desk. I like the rooms and the wifi works OK though slow at 4mb per second. There is no elevator,you need to go up the stairs....

Too noisy, bad odor, short curtains and uncomfortable mattress.

Ok

It was a nice place but the Waiter voy show a bad Attitude when Serving. Some people were nice. There wasn' t towel change un the room.

Great economy hotel a few minutes walk from the caxa bus station. The rooms are recently refurbished the bathrooms are nice and clean. It has Cable tv Lots of stairs and no elevator so not really suitable for the handicapped or those who have trouble walking up stairs. If you lose your key, they will charge $100 Mx or about $6. I didn’t know about that in it left a bad taste in my mouth. The WiFi works most of the time but not all the time. My room did not have air conditioning but I was fine without it. It had an upright fan which kept a cool breeze blowing. Xalapa has a mild climate so it is quite comfortable most of the time without air on. My rate had a continental brake fast included. I kid the $120mx to upgrade to the buffet. DO NOT waste your money, the upgrade was just not worth it. There are plenty of nearly restaurants that offer much better breakfasts for the same price or less! All In all a great place to stay, just don’t lose your key and eat elsewhere and it will be a great stay!

Nice room, would maybe give bigger water bottles for the rooms. Otherwise decent place.

The stay is noisy as there is a bar/club next to the property