Reyanna, front desk that checked us in was simply amazing! The room we wanted(#463) was not quite ready as we arrived early. But she held the room for us, checked in our belongings, and even called us when our room was ready. Water view was spectacular, very peaceful, once in a while you hear a train go by, but noise level is not bothersome at all. Room was spacious and clean. Bed was comfy, breakfast selection was decent, and lots of places to sit. Recreational amenities is def family oriented. Huge pool with separate jacuzzi. Overall, our stay was great. Wished we could have stayed extra night, so we will for sure return again for another staycay in a month or two.

They have all you need for a great hotel stay.

Nice people work there

Front desk clerks were very friendly. Check in was fast. Hotel room was very nice

Property location is very good. Room service, cleaning not satisfactory. 4 days of stay only one day service was offered by reception. only one time bed sheets was replaced as promised but garbage was not removed and vacuum was not done for 4 days stay.

Had a great stay and was really impressed with the free breakfast definitely plan to stay here every time we go to a 49ers game

Safe and clean

Staff was great and friendly. Check in was easy and fast.

Great break fast,

Amazing place. Clean, nice, late checkout time, great breakfast.

I liked the free parking and the hotel was nice and modern. The golf for putt putt was cool but the grass and or holes need modification… only two holes were really usable. The pool would be nice if it was kept warmer considering the Bay Area location. Free breakfast was great with lots of options. The bar/restaurant had enough food options to pick from and wasn’t outrageously priced. The bartender was the friendliest guy you could ask for. The room is nice and clean and up to date. We came for a 49ers game. You can walk to the venue but it’s a decent 30 minute walk. If you drive to the venue, they block off being able to get back to the hotel the standard way. Since we walked it back, I have no idea what kind of detour you have to take to make it back or if you just have to wait until the road opens up again which would make for a very late night. Overall very happy with our stay and especially not having to pay for parking with a free breakfast. We price checked a lot and it was anywhere from 18-45 a night at other places for parking. We have an EV and it was nice they have several chargers available.

Dirty room and front desk provide very poor customer service.

Great 1 night stay. Clean and comfortable.

Horrible customer service. The front desk cannot help or accommodate any changes that usually other hotels can.

Perfect for us.

We had nice time at this hotel. Nice bed, quiet place, pool and basketball court. Thank you

Nice hotel close to Levi Stadium. Full breakfast was good. Staff was friendly

This place was amazing, nice and clean! great breakfast!

Overall very good

This is my second time staying in this hotel. All the facilities in the hotel are new and very clean. The staff are also very enthusiastic.

Great hotel, lots of amenities and options for kids. Off the beaten path but close to Levi Stadium and San Jose.

Good

Very nice hotel with good breakfast in a great part of town. We would stay here again if we come to San Jose. Meals at the restaurant were really good as well.

Great hotel. Nice amenities. Love the basketball court and mini golf area for the kids. Very clean property and room, lots of space! The only downside is that the pool was not heated, though it didn’t stop my kids from swimming for hours!

Great customer service newer facility very nice rooms

There was a booking error for this trip and the facility staff refused to assist at all. There was no option to refund or change the booking date even in advance. This was not a cancellation due to change of plans or last minute changes, etc. This was an error at booking and they would not assist. Terrible.

This was a very nice experience with great staff and a clean, newer facility.

I enjoyed how clean and neat the property is, the amenities it offers,the room was very spacious & nice overall felt safe and my kids enjoyed the pool and Jacuzzi definetly will be booking here in the future. We had a very pleasent stay😊

The hotel is in excellent condition, breakfast was great. Overall I’m really glad with my stay.

What i loved about this hotel was, the staff, breakfast, pool, basketball court, minigolf area. The staff was very friendly and welcoming. The breakfast food was excellent. Will stay here again

Very nice stay. The staff were great and very helpful. The room was clean and comfortable.

Had a great time, staff super helpful and friendly. Great location!!