We arrived at the hotel a bit earlier than the check in time. We were advised the room was ready and the staff was lovely. We then went to the room and after a while we were came back down to eat and go to the pool, we looked at the pool and was so tiny, I have seen house pools bigger than this, we set down at the bar and were told that they do not serve any food besides the breakfast. We then went to eat something outside the restaurant. At that moment I contacted hotels.com (I made the reservation with them) and advised that we wanted to change our reservation to just 1 night instead of 2, they said they tried to call the restaurant and they did not answer. We went back in and I told the reception that we wanted to check out earlier, the staff called the manager/owner who just spoke with the staff in Albanian and completely ignored us and told the staff that we could check out earlier but they wouldn’t do a refund. The day after, the breakfast was horrible and super poor. The toilet is tiny and the shower area very small. We checked out as we would rather loose the money of the night then having to stay there for another night. In the morning the hotels.com called the manager/owner who once again said she would not give the refund, she ignored us the whole time even when we were doing the check ouT. The staff is very young and lovely but it is outrageous to charge the prices they do, it looks like q house converted into a hotel. Do not stay there

We had very kind service and had a really good time in area hotel. Would come again if we visit Ksamil next time.

The staff really do make your stay amazing. They couldnt do enough for us. Great location, clean, breakfast was fantastic. Would definitely come back here and i highly recommend

Clean, modern, great service and close to the local beaches

Our stay at this hotel elevated our Ksamil experience to an entirely new level. The reception staff were exceptionally friendly, kind, and courteous, always ready to offer insightful recommendations on what to do, where to go, and what to see. The room was outstanding, brand new, with an extremely comfortable bed and excellent air conditioning. We were sad to leave and we would definitely return.

Very lovely place. The staff was very kind and friendly to us throughout our stay. We really enjoyed everything. It is located next to the main beaches of Ksamil. Breakfast was pretty simple, but great. Would definitely come back again.

Lovely hotel, the staff were all excellent. A great breakfast, very clean rooms and a lovely pool

The service of the staff was perfect and the service was great. I would recomment it!