I got in late at night and the staff was so welcoming it instantly set my tired ass at ease! My room - was very clean, the bed was very comfy, parking lot was well lit. The little dining area had great coffee and tea along with wrapped up muffins and breakfast bars to get my mornings started. Even the bath towels were soft. I highly recommend a stay here. Very close to the airport but I heard no over head planes while I was in my room. The air and heat worked great! Again the late night, day and early morning staff was great and always with a smile and greeting me with a hi, good morning, have a nice evening. I highly recommend this hotel!

Clean, Hospitalable, great value and great location. Grade: A

Amazing stay

Good location

The room was clean

I really liked this room. Would totally stay her again.

I usually opt for the holiday inn when I can but since we just needed a place to stay for the night for an early flight out of AUS I chose this place. The place was fine but it smelled weird in our room which didn't inspire thoughts of cleanliness. It's fine if you just need a place to crash.

The room was very clean and the staff was very helpful I will stay again at this hotel for sure.

Bedsheets pillows and comforters smelled gross not like clean

Anna was amazing at the front desk

It was great staying here

It was a very comfortable room after an incredible difficult flight

When we arrived at the hotel they gave us a dirty room. But staff were nice to give us another one.

Close to the highways Good staff.. Good price Thank you...

I was so blessed to get help in arranging for a taxi service for my very early trip to the airport.

Hotel was nice and clean. Front desk staff was friendly and fast at check in. Two things to notice were that wall plugs in the restroom were not working and no full body mirror in room.

Mrs. Hernandez was an awesome representative for the Hotel. I very much enjoyed my check in. She gave us all the necessary information, tips and suggestions of places and food.

Got there and front desk people didnt acknowledge us just kept talking about their personal time off while we were waiting and standing there. Cleaning lady left 2 toilet plungers in hallway! So disgusting. No bathroom to use in lobby, our room smelled like wet dog. Never staying here again. Do yourself a favor a book ANYWHERE ELSE

Hotel looks old, it’s practical for a quick stay close to airport. Not my first choice.

The hotel is clean and convenient to the airport. Well lit area and security car patrols.

Clean and comfortable room, good value for money, breakfast is very basic, and coffee available only during breakfast

Disappointed with the breakfast

No pool dirty kitchen area too many pets and breakfast was not a breakfast and very misleading

good

first room assigned was very dirty, toilet was dirty full of shi!! and personnel seemed upset because they had to switch the room

The room was clean and quiet and the location was good. However, we faced some issues. The staff was often unavailable when we needed help, the water server was broken, and there was no coffee at breakfast. We plan to stay at a different hotel next time.

Both rooms we had were dirty, the cleaning crew is obviously not cleaning well. The beds were all filthy as were the floors. Staff was decent, some were helpful some had attitudes.

Team members not overly friendly. Room was very sterile. Clean, but not comfortable. Not ideal for family. Soap was sandpaper, I had to trade towels to get more towels. Continental breakfast consisted of wet eggs and a poor selection. Although, coffee was good.

Basic motel. The shower door was stuck and one window blind wouldn’t open, but it was okay,

Quick and efficient

This was the quietest hotel I’ve ever slept in I will say that. There were some items in my room that needed attention but overall ok

There were 4 of us staying. We booked that hotel specifically for the two queen bed beds and sofa bed suite, even though it is not in a good part of Austin. We booked a suite with two queen beds and a double sofa bed online. We have an autistic son that does not sleep well with other people. We had 42 hours of traveling, got to the hotel past midnight dog tired, and got up to our room to find only 2 queen beds and no sofa bed. We went back down to the front desk to try to resolve the issue, but the staff at the front desk couldn’t speak English or understand us well. I had already spent two nights not sleeping in a bed, and it was extremely disappointing and exhausting to be up all night tending to my autistic son who refused to be in the bed with his brother rather than us all being able to get a good night of sleep. I will be calling to speak with management next week once I’ve rested and recovered.