They were so nice to allow my cancellation on the day of arrival. The Hyatt manager was so understanding and helpful!!

The best thing about the hotel is the service. Valet, front desk and everyone you encounter is very attentive and cordial. Location at Navy Yard was convenient for us but you have to Uber or drive if you’re going to the monuments or museums which wasn’t a problem for us. The area is nice, safe and has plenty of options for dining, a CVS nearby and a Harry’s Teeter few blocks away. The hotel is pet friendly and so is the general area. A big negative is mold in the shower all around the silicone that seals the glass to the tile and looks gross. The cleaning staff does what they can but the sealant has to be removed and redone as the mold is underneath it. That was a big issue for us. Another minor issue were the towels. One batch smelled like chlorine but like they had been folded damp and were musty. They promptly replaced them. There’s a rooftop bar as well. The hotel has complimentary bikes you can use for 2 hours and the area is also bike friendly. Overall a good stay.

The hotel is in a great location, with many amenities (including the riverfront) within walking distance. The room was spacious and clean. The lighting was weak, which is sadly all too common. My other complaints are small, but symbolically important. 1. I used the makeup remover wipe in the bathroom the first night, but despite my leaving the empty wrapper on the counter and leaving ajar the lid to the box that contained it -- both quite intentional hints -- I did not receive replacement wipes for the remainder of my stay. 2. There was a coffee-maker and coffee packets in the room, but no tea bags provided (which I could have used with the coffee-maker). What gives? Billions of people in the world drink tea!!

Clean

Nice property and location. Pricey

Walk to the baseball stadium was close and very safe. Would definitely stay here again.

Hotel was clean and staff was friendly.

Great hotel for a weekend in Washington. It’s a bit outside the main touristic area, but that’s actually nice because you can stroll along the river peacefully in the evening. The hotel is calm yet lively, as its rooftop! The rooms are clean with hardwood floors, comfortable beds, a walk-in shower, and the decor is both modern and cozy at night. We ate at the hotel; there weren’t many options on the menu but the food was excellent, and you have plenty other good options in the area. We’ll definitely come back.

Very clean

The hotel aesthetics were great. Cleanliness was great. The only downside which wasn’t to bad but noticeable was the quality of the mattress. The mattress felt a bit too hard/firm. Otherwise great stay.

The property was beautiful. The staff was super nice and helpful.

Service from walk in to walk out was amazing. Rooms were excellent and the utmost comfort. Amazing stay will go back!

All was good except my noisy neighbours

No bed sheets on bed. Just a comforter

The fromt desk staff be it early am like 200 am or 900 am or 500 pm the day after a global power outage. The folks at reception are kind, gentle, helpful, lovely to talk to , some of the best front dsk welcome service. I’ve ever Had. experienced

Great location

Staff made us feel welcome as their guests. New hotel, but very friendly

Wonderful location in the Navy Yard. Metro stop nearby to go to other areas. Unfortunately located next to the water treatment plant so the walkway on that side of building (on the outside) was stinky & you could smell it outside on the rooftop bar. Also a reading light in our room didn’t work and it couldn’t be fixed due to lack of parts.

Clean, quiet, and very friendly staff!

The hotel was really nice, it felt like an oasis in the middle of the sweltering DC heat. The room was great, very comfortable and in general all areas of the hotel were nice.

The property was gorgeous and close to the stadium and probably many more things. Valet parking was very backed up so we parked our own car; not a big deal but limited parking. We didn’t eat at the hotel but the next morning we did get coffee as guests and it was 13 bucks for 2 coffees. For such an expensive hotel I would expect courtesy coffee for guests. We did have the in room service but “1 per person” wasn’t enough.

This hotel is close to the Navy Yard Metro and is easy walking distance to multiple stadiums. The hotel itself is very cute and I liked our room. The only negative was the pillows. They were very very soft and not in a good way.

Wonderful facility and convenient to our activities.

Every employee was wonderful; positive, kind, and informed about the area, etc..

Need more lighting Air system not responsive It was set on 67 when we arrived - like an ice box Moved it to 76 and gone for 4 hrs- still very cold upon return No fan control that we could find Will not stay here again- very dissapointed

Check in was smooth and my room was ready early. The staff have been so friendly and accommodating. It’s a great location and would definitely come back!

Everything amazing. Valet was $60 but very fast and friendly.

Great location

The hotel was wonderful but the parking is horrible.

Garbage in the waste basket when we checked into the room. Lack of towels and toiletries, had to call the housekeeping department for it. A couple of the electric outlets had no power when we checked in. Had to call the front deck for repair.

Excellent Hotel

It was a great trip to DC and made even better staying here