Awful conditions, extremely dirty rooms, people are drugs asking me questions when I was waiting for my ride to pick me up because I refuse to stay in such awful conditions

Not clean, security doors always opened/unlocked.

My room stank of cigarettes

Dirty sheet especially the top sheets anyone can clearly see it

This hotel was terrible and they had roaches. I told the front desk staff in which they told me they clean the room every two weeks. Unacceptable

Ended up not even checking in because the wheelchair room i specifically requested on the first floor i did not get , but was given one on the second floor but the elevator was out of service and i am not able to use stairs. The lady at the front desk however when i tried to check in was very sweet and tried her best to find a alternate room , but she didnt have anything that would be avaliable anytime soon

Dog barking and scratching was annoying is the early morning.

The barking of dogs on our floor started around 6 am on both days we stayed, and every time someone entered or left a room. Also, the only elevator the hotel had was out of order. We were on the third floor, so you can imagine it was challenging going up and down with suitcases and bags.

Staff was courteous, elevator not working, no ironing board or iron. Limited parking.

We made our reservation a little less than a week out from our stay. We learned ONLY after arriving the elevator had been out of service for some time. We were NOT notified at the time we made the reservation NOT anytime in between that this was the case. We should have been contacted/told of this situation so that we could have made other plans. We are both handicapped and walking stairs is nearly impossible. We had to Canx our plans for the evening because we could not go up and down the stairs multiple times. So the trip was a waste of time. Your desire for profit over customer service has lost you a repeat customer. We fully expect some sort of reimbursement for our inconvenience. When you don't find out until you are standing at the front desk checking in that the location is not meeting the standards, you don't have much choice in what to do. WE WILL NEVER STAY AT ONE OF YOUR LOCATIONS EVER AGAIN!!! We are going to tell everyone we meet not to use your facilities. I am a disabled Vet and being treated like this is unacceptable. You have other locations in the area we were staying where the elevator had been out of service for over two weeks at one location and over a month in another. That is unacceptable service. Given these are long stay hotels, I can't imagine how your tenets are dealing with such an inconvenience. We fully expect a complete refund of our hard earned money. You FAILED miserably at providing even a satisfactory experience.

Needs a pool. Dogs are barking everytime you walk in the halls. They should not be a pet friendly

Checked in at about 11pm. Everything was okay besides the rep telling me they didn’t have working keys. The only way to get inside the room was for the employee rep to physically let me inside the room, and if I needed to step out I would have to locate and bother her throughout the night since the key maker was broken until the morning time. Really I think the budget for the hotels upkeep is low and they’re doing what they can. But that doesn’t help my experience of being a woman, with a hotel room I can’t physically let myself into without someone else help. So there is that. Everything else was okay.

The stay was terrible. Loud dogs all over the property. Noise all hours of the day. Drug deals in the lobby. The front desk person weas doing the drug deal. Short guy with glassses. He asked me if i wanted any drugs. I have never had a worse stay. I left a night nearly and stayed at another hotel. DO NOT BOOK THIS PLACE. UNSAFE AND LOUD.

Roaches in room. Elevator out. Cigarette smell in the room. Parking was horrible.

We got a clean room and located in the first floor which was nice

Poorly kept the dog access ateas

One of my worst experiences and De Ja Vu like when I stayed at La Quinta in Oakwood Plaza last year. They had three keys made. My room was assigned two, one of my door cards I had on my person was deactivated and the third was used to go in my room. Someone masturbated with remote and it had dog hair on it. I went to turn on TV and sticky. Smelled of another you know. So gross! Then on floor on funny how non smoking but the ones they disrespect were there for the "Poppy Show". So really do not like ow there was dog hair all over washer. Also, would never recommend them.

The bedding was stained and smelt of urine. I informed the front desk and they changed the mattress and bedding. The walk in shower was badly designed and when the water was turned on it went all over the floor. there was a crack in the floor of the shower which was covered with black tape.

I found two small roaches in the room and I don’t think the floor was cleaned properly as it was pretty gritty. Definitely bring bedroom shoes or something. Also, I’m not sure if we were over the laundry room or something but it felt almost like the ground was vibrating in the room. The elevator smells bad, almost like sulfur. The hotel staff was very helpful and besides those few things, the hotel was clean and welcoming looking!

Would not work with me for other pay options when they’re machine was down and the room had roaches everywhere!!! When I saw the roach climbing up the wall above my bed, I asked for a refund and left. I won’t be back or recommend to anyone!

We arrived late at night after a long drive on the way to Port Everglades for a cruise leaving the next day. The hotel seemed intended for business travel and was located next to a car distribution facility, making it difficult to find. It was very clean, comfortable, and modern, but lacked adequate parking. The check-in staff member permitted us to park in an area not meant for overnight parking because there was no other option—all spaces were full.

Rooms were immaculate. Parking is ehhh but the convenience of location for me was ideal!

The hotel made it easy to check in- wish they offered other amenities.

The room smelled bad as soon as we walked in, stains on outside of the fridge, floors sticky & dirty. Two of the towels had stains, I would not recommend this hotel for a family at all.

The front desk agent at check in was very patient and helpful. I appreciate her good customer service.

I didn’t like the bed

My side of hotel faced a car dealership and the bright lights lit up the room even with the shades fully closed. They stayed on all night. room was very quiet beds were comfortable. During the night it got a little cold so i got up and turned on the heat and instantly got a terrible smell which filled the room. If it wasnt 2am i would have asked for another room. The ac worked fine with no smell. Told front desk on check out and they said they would have it checked out.

The front desk staff were friendly and helpful. I didn't like having to take my own trash to the dumpster daily or exchanging towels at the front desk. The beds were very comfortable and the facility was clean.

Very good

Long waits to check in, to call front desk and to check out

Nice place with large rooms

Desk clerk very friendly