Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.

Recomendable

Good Hotel, great service and location

Dining hosts were very friendly and accommodating

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.

The lobby and my room are nice and modern.

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.

Everything ok