It was good

This is a clean and fun hotel with a pool table and pool is open late. The sweet lady cleaning up breakfast went above and beyond to help us even though we came late. The only issue we had was the humidity in the 3rd floor rooms was awful. It smelled musty when we checked in and we soon found out why. There was a lot of condensation the next morning after running the air conditioner. They need to use some dehydrators to help with the situation.

Everything was great.

Staff members were super nice and helpful

very nice place

Will definitely stay again. Staff was kind. Only complaint- juice at breakfast a little watered down, but overall a decent breakfast.

It was fine, nothing special. The AC wasn’t right, it was either hot or too cold and really humid.

Just a basic room.

The air conditioner was very noisy

It was a really nice stay dear the airport. The room was clean. Checked out the gin and it was very nice for a hotel gym.! Breakfast was decent. Would absolutely stay here again.

Constant noise from highway. Limited service to a room you pay full price for. Rooms look big in the photos but are small when you get in.

Shay was very kind and accommodating without special requests. Great hotel and in an even better location. Would highly recommend visiting chicken and pickle during your stay.

I like Everything it’s really nice..

location

I have a severely injured back and the bed made it worse. Both my husband and I are in our early seventies and the bed just added to our own pains.

Our room was not turned down as we were told at check-in. There was a spill of some sort in the entry of the hotel, and it stayed there for two days. It was not cleaned up.

Quiet and safe.

The food is horrible terrible the breakfast the juices are nit orange juice or cranberry juice the breakfast is unfit for human consumption

Both of the elevators smelt like rubber and did not work very well. Very shaky made a whole lot of noise. The breakfast was absolutely terrible. The first room we got smell like cigarette smoke Then when they put us in another room, they downgraded me to a smaller room and still charged me for the bigger room

Not so good. Upon entering room after check in we found women’s underwear sitting on the window sill in plain view. The front desk attendants seemed indifferent and ambivalent. We were moved to a new room but were never comfortable after our initial impression. First time staying at Tru. Don’t think I will gain.

I’ve stayed here about 5 times, always clean and staff is always friendly.

The staff was so rude n nasty I will never go back

Receptionist was very kind and patient!

The staff was so rude and nasty to me I never want to return my car was towed away from the parking lot thinking I would be safe

Hilton brands are the gold standard for accommodations. I am always impressed with the level of service and the experience

I would never stay here again

Didn't care for the fact that I had to pay for parking.

The pool table wasnt in good condition

We arrived at 1:45pm, assistant manager S didn’t give is a room because the check in is until 3 pm. I till that we didn’t sleep in the last 24 hours because we will working but she didn’t care. One hour later we were keep waiting for it and we asked again without one, we told her that we need to leave to an event and We left to a event. Around 8 pm with the news that the hotel was sold outand we need to go to another hotel. I was real upset because I made my reservation on May 7th almost 2 months in advance. The on charge person told us that the previous one knew that the hotel was overbooked and doesn’t know why she sent us to another hotel. I never had issues before but this is the last time that I book in Hilton hotels.

The pool table and atmosphere was appropriate.

Was great

The rooms are fantastically clean. And spacious. The staff was very accommodating.