Pros: very good location 3 mins walk to beach, mini mart, spas, ice cream shop & restaurants. Rooftop pool is small but lovely and cool as breezy with sea view. Great selection of european & asian options at breakfast with cook to order eggs waffles & pancakes. Excellent service from staff, always smiling & helpful. Cons: bath towels rough & regularly damp smelling (except ones at pool). Small bugs in room crawling on desk & shelves & in our case, they moved us after 2 nights to higher floor. Not enough deck chairs at pool when it gets busy. Overall would stay again as had positive experience.

Great location close to the beach and restaurants, a lovely quiet calm spot not far from the semi-chaotic noise of the beach spots doing happy hour nearby. I'd stay here again in a heartbeat.

Amazing service and great staff!

Great hotel, great location, great staff. Only negative was our room faced out in to the road where cars are parked for check in, no balcony (missed that when I booked) but otherwise, absolutely fab hotel. Not a huge fan of roof pool, lacked atmosphere, but couldn't fault the room at all. The staff there are amazing!!!

Wonderful

Close to beach

This maybe the very best Holiday Inn of all.

Rooftop pool is unsafe on ladder. Needs to be replaced. Staff happy and attentive.

Wonderful service! Great facility.

No comment

Very clean, modern, new hotel with great customer service. Really enjoyed the continental breakfast, has lots of variety. The rooftop pool has an amazing view and well kept. Close to the beach and family friendly, we loved our stay

The hotel was very clean and tidy. All the staff were kind. I was able to enjoy the best stay. thank you.

Great hotel in a prime location. The staff were wonderful, so lovely, polite and worked so hard. The rooms were modern, clean and spacious. Drinks and food were excellent. Only negative is the roof top pool. There’s not that many beds as the area is quite small.

A truely amazing hotel, well located. Staff are amazing, so friendly and helpful, cant do enough for you. Breakfast is excellent, couldnt ask for better. The rooms are so clean and beautiful. Will always at this hotel when in Sanur

Exceptional service.

I rarely leave reviews but I have to say my stay at the holiday inn was truly incredible ! The cleanliness of the hotel was great. The breakfast in the mornings was lovely. Everyone was very friendly, always greeting hotel guests with a smile. Staff really went above and beyond to make sure I had the best experience.

Excellent stay and would totally recommend

The staff was wonderful - friendly and helpful. The hotel is in a walkable location with many restaurants and shops nearby. The breakfasts had a great selection - both Asian and western. The rooms are modern and clean.

Outstanding staff! Great location, spacious clean room made my surf trip to Sanur Bali all the more better. The beach and esplanade walking path are in view from the hotel entrance and opposite is the Main Street for dinning and shopping, ect. The Buffett style breakfast had plenty of delicious options, as did the restaurant for lunch and dinner. My room was very well furnished with plenty of English cable channels to catch up on the news at the end of the day. Roof top pool was also a plus! Would definitely come back to IHG- Holiday Inn.

Staff so kind and nice.Nila was excellent.I really miss that care after reaching home. Overall everything great and will stay again and recommend to others

Overall, I found this place to be a positive surprise. The staff were out of this world nice. Good internet, nicely located in a quiet side street with easy access to everything. My only major gripe was the aircon. While it's theoretically adjustable to temperature, in reality it has two modes: insanely cold blast guaranteed to make you sick, or no cooling at all. I tried 2 rooms and both had the same issue. The only option was having about 18c air (even if I tried to set it up to 24) blasted in your face day and night, which predictably led into me being sick for over a week. The rooftop pool area is the one thing that looks way nicer in pictures. It's tiny, cramped, not well kept, and hard to get a sunbed (there were like 8 of them total). Pillows were pretty bad (there's a hard and soft option but somehow both felt low quality), but that could be personal preference. Overall, if they can fix the aircon issue, I would actually stay again for the right price.

Great location in Sanur - a bit off from the central area where all cafes/ bars are surrounded but got some great selection of cafes, restaurants and beach bars nearby. Very close to the beach and would definitely recommend staying here if you were in Sanur. But cleaning would need some improvements like bed sheets and towels! (one of my towel was worn out..)

The hotel is clean and affordable. It has a good display American breakfast. Staff are very friendly and helpful. I would highly recommend this hotel

We arrived at 01.00 hot and tired. We were greeted with a welcome drink and in our room within 10 minutes. The hotel is spotlessly clean with large comfortable rooms. Breakfast is amazing and the rooftop pool the place to be for an early sunrise swim. 5 ⭐

Friendly and efficient staff. Good breakfast

I loved the pool on the roof top. The staff was very professional, pleasant and helpful.

We had an amazing stay at Holiday Inn Sanur! We will definitely be back again - family friendly and the staff were so attentive and kind. Location was great and the rooms were so spacious and clean!

Nice clean room and hotel. Staff worked very hard to make my stay a pleasure.

The hotel is quite clean, spacious and safe. Its good for family with old folks. The breakfast buffet was also terrific. But the partitions in the hotel bathroom are abit inefficient as when someone showered the water leaks into the outside of bathroom cubicle and made the floor wet. Overall the hotel has excellent facilities and amenities.

We had an amazing week staying at the Holiday Inn in Sanur. Very professional and friendly staff, clean everywhere and comfortable rooms. We loved the the breakfast buffet and roof top pool.

Check in was easy, The satff was excellent, very friendly, breakfast was great, location was nice, street were uneven and many holes in sidewalk up and down the road.

Humming noise across all rooms in the night due to a water pump . Resonates thru the building . Cannot sleep .