Continue in ur pursuit of Excellence

Check in started smooth, so I thought... I reserved room online & expected to just show id & get room key, unfortunately when arrived late in evening the door was locked and had to stand outside window to be told I needed to complete the check in process thru office and after at least 30 mins & going back& forth giving my id, car info & phone to get enrolled in system and then get told a $50 deposit is mandatory to pay before can Even go to room. The shower curtain seemed to have sum spots of mold & found used towels wedged behind bed from previous guest Pulled into room after day of working and got approached by 3 Killeen police officers flashlights on face asking questions, if I was supposed to be there & just completely felt ambushes & uncomfortable as if i shouldn't have been there. Wouldve been better if had hangers & more towels available and a do not disturb sign... Also, it was expected to take trash out and clean room to make easier on housekeeping, which I personally never seen.. Check out was much better experience and did refund the deposit a lot quicker than expected (per check in employees information) It was not the best nor the worst experience but I personally do not have to stay there again.

The staff was exceptionally friendly and helpful. The property is old and run down, needing many repairs and upgrades.

We were completely price gouged for this property because of the day. There was a price sign on the sign in desk that had prices advertised 3 times lower then what we paid in advance with hotel.com. Hotel was completely falling apart and not at all as advertised. I was Very mislead. Rusty tub. Doir to bathroom would not shut, with nails falling out of it on the floor to step on. Carpet not even installed properly, tripping hazard. Chain on door missing. No amenities ,like tissues, ice, or iron, And a partially filled ,green, slimmy, mosquito filled pool.

Room was in horrible condition. Towels were falling apart and had blood stains.

Good

Trash

I was satisfied with my room for the price I paid for it. Thete is a nice restaurant next door.

The room is nice and clean. The staff is amazing and considerate. Thank them they deserve it.

Tub wasn't working properly, the room was in very bad condition and we only had two very very old shower towels with holes on it. The laundry room was really dirty and out of all the washer and dryer machine there was only one o two working..

bug bug bugs bugs bugs bugs nasty ass place i did not sleep

They kept my

Quiet and convenient

Disgusting

We asked for non smoking, king. We got smoking, double bed. It was dirty, ripped carpet, roaches, no towels or soap. Disgusting!

O.G. Hotel in Killeen, but the standards are way too low.

I liked the prices and the friendly staff. What i didnt like is that the room really wasnt clean and the shower head and drain needs to be fixed in room 122 before u let anyone else stay in that room other than that the room was good and the staff is good.

That i could get in and out with no problems

My stay was adequate.

room stank and was rundown with decor from the 70's. thermostat didnt work no safety latch on door

This was the 2nd time that it was filthy and it was missing something

The room had a strong smell of cigarettes

The service is good and the desk is very helpful.

The staff was excellent but what really made it an okay review was because the tv didn’t work good, you couldn’t hear anything. Towels are too small to even wrap yourself with to take a shower and I’m tiny lol. And lastly was having a really hard time trying to connect to the wifi. I loved the staff very helpful but everything else was okay.

We stayed for 3 nights. The carpet was frayed and need of replacing. The bed was uncomfortable and sagged in the middle. The bath tub needed cleaning and the water was barely warm when taken a shower. The pictures on the web showed a nice place, but the room was disappointing. The pool was not filled and website showed the pool was filled. We was looking forward to swimming there.

The room was not what I asked for. The phone did not work. One of the bed frames was broken. The WiFi modem was dangling from the wall. The lamps in the room did not work.

The room was not what I asked for. The phone did not work. One of the bed frames was broken. The WiFi modem was dangling from the wall. The lamps in the room did not work.

The Resident at thks hotel charged my card to take off his rent .I called the police .When i asked to speak with the manager he said I am the manager.Tbey are running this business like a plantation.The hitel had people on house arrest sex offenders peoplde peeking in my windows A jeremy ..Sex ofdenders.Dirty carpet no house keeping came to seevice my room.They charged my card without my permission for charges

Walked in the door then walked right back out. Thick smell of mold. Will never go back. There was mold all over the bedding and beds.

Stay was decent. Towels were tiny and I had reserved a king bed. When arriving to hotel they gave us 2 queen beds instead. Aside from that the service was great.

Stay was decent. Towels were tiny and I had reserved a king bed. When arriving to hotel they gave us 2 queen beds instead. Aside from that the service was great.

Roaches crawling on my face as I slept No ironing pad on ironing board Couldn’t shower water would not drain properly. I requested a refund They wouldn’t give me one because I booked Through third party expedia).