The Chobe area is amazing but I don’t feel the Bush Lodge is worth such a very high price. We booked the Safari Lodge which I assume is closed for refurb currently but ended up in the Bush Lodge. I’m not aware we were ever informed of this. The hotel is keen on trying to upsell to even more expensive accommodation, perhaps at the expense of customer care and attention. For approaching £400 per night, I think it is fair to have a room which falls below 30 Celsius at night despite air con and room fan. Cleaning staff and tour guides were excellent and friendly, other staff less so. Breakfast good, dinner options pretty average. Stayed in far better safari accommodation in South Africa and Zimbabwe for half the price where we were made to feel far more welcome.

When we arrived we were told that the Safari Lodge was under renovation construction. We had to use the Bush Lodge. The safari room that we originally booked was very good. The Bush Lodge is nowhere near as nice as what the Safari Lodge was. Of particular inconvenience was the very small pool that they have at the Bush Lodge.

Very large property, very well maintained. Room was large and clean. A/C worked great. Selelo was our host; very kind and attentive. Assisted us with booking events. Accompanied us a a boat safari. Food was excellent. Game drivers: Lesh and Jinx went above and beyond to try to meet our every request. We were lucky enough to see nearly every type of animal in the park. Highly recommend this place.

The riverside standalone cottages are very nice, esp rooms 33-35. Staff friendly. Breakfast choice is limited to a buffet and overpriced at $30. Must-do tour is the afternoon 3 hr cruise. Tour groups come here.

Very nice setting. It could be good in other respects too - with a bit more care and attention the food could be better and general environment.

Clean comfortable friendly staff and good dining

Lovely staff nice location Rooms a bit tired especially the toilet which moved every time you say on it

Loved every detail of this wonderful property. But the front desk staff did a bad job by denying us the dinner and breakfast included in our booking.