It was terrible and the toilet was mess up and tub mess up

Dirty room, dirty bathroom, walls dirty, chairs were dirty as well. Everything was not clean. There was a dish in the refrigerator. The AC was not label correctly, we didn’t know how to turn on cool or hot on the unit.

I booked a room with a jetted tub but it didn't work.

The hotel is horrible and the room has no maintenance in any way, the bathroom has the w.c. broken and has no soap nor shower curtain, it has flying bugs all over the room, the smoke detector was cover d with plastic and it has a mariguana smell so strong that get me and my family dizzy. When I asked to the receptionist for another room, told me there was no availability and I asked for cancelling the rest of the reservation, she told me she will do it, and now I found it was not cancelled. I had to pay for another hotel room for safety and health and the property is still not wanting to cancell and refund. Don't go to this property, it is using fake photos and fake information.

the front desk guy which was a kid took 3 hours to give me my room and wanted me to pay when it was already paid for. and didn’t even give me the room i paid for but the ugliest and most trashiest room they had

The hotel was old, the air conditioner did work but was old, rusty and was taped in position. The bathroom tub was old with marks from being worn down. The bathroom was surface clean but not thoroughly. cleaned. The floors needed scrubbing. The comforter was thin like a sheet and the towels were very thin. They only had 1 washcloth the entire 3 day stay but she did give me extra towels. There were no cups or ice bucket. No hooks to hang towels in bathroom and no hangers in the room for clothes. I had to go to the front desk and ask; she gave me 4 hangers to use which helped. The bed was off balance and moved and made a noise everytime you stepped off of it. Every time we left and came back our key didn’t work. No one came in daily to fix our bed or change our towels. It was loud at night; I didn’t feel safe as our door shut but appeared like it had been previously tampered with and the thing that serves as a safety hook at the top was broken. There was a lot of activity at night and my daughter asked me, “isnt that the prostitution hotel?” She is familiar with the area. The only good part was the front desk ladies(2) were very nice. Truthfully , I wanted to cancel and go somewhere else but I’d already paid so we stuck it out. I was really disappointed but my hubby talked me into staying but I will never stay at a Red Roof again; I previously thought they were a decent hotel but I’d be afraid to risk it again.

Please, don't ever stay here. I looked at reviews and we just need one night before our cruise. if i could this place negative stars i would. this shouldn't even be on hotel.com for a place to stay. the smell, very dingy, staff all bad the room had bugs in the room climbing up the walls the bathroom look like someone was outline in chalk..

Could've been better