Nothing

From reviews it's clear the staff are great as long as your stay goes smoothly, but my experience indicates that if it doesn't, they aren't. I have stayed at many hotels in my life and there have only been a few where the staff reduced me to tears. This was one of them. When I arrived my room was very hot. This turned out to be because the bathroom window was open, causing the air conditioning not to work, but I couldn't get it to close. There was no phone in the room so I had to go to the front desk to tell the staff. Someone came and it turned out that the lock on the window was broken, meaning it couldn't close. So they said someone else would come to tape it as a temporary measure until it could be fixed in the future. While I was waiting for the second employee I realized there was no soap in the bathroom. So when they came to tape the window I had to request soap for the bathroom. My room was still hot a couple of hours later and upon investigation I determined that the tape had not fully closed the window, so I had to go back to the front desk and they said they would come tape it a second time. After the second taping the air conditioning finally started working. Shortly after this, extremely loud music started playing somewhere nearby, loud enough to make my room vibrate. After it didn't stop for a bit I went to the front desk to ask about it, and was informed in a very matter-of-fact way that there was a club on the roof next door, the music would play until midnight that night (Friday) and the next night (Saturday, when I was also booked), and that there was no point in my switching rooms because in their opinion I would be able to hear the music anywhere in the hotel. No one so much as apologized for the inconvenience. At that point I said I had no choice but to switch hotels the following day. So that's what I did.

The hotel was so fresh and beautiful. The staff was also very helpful.

The room was very spacious and the bed large and comfortable. The breakfast choice was excellent and the staff very friendly and helpful. Supervised parking in the basement was great.

The balcony could have had a little table with chairs.

Very friendly staff and the breakfast was tasty with a lot of choices ,it was family friendly

Excellent family-run hotel. Recently openend so, everything is new and to today's standards. The staff were very friendly and helpful. The rooms were very clean. A short distance (by car) to the Lungo Mare in Vlora and a good distance to some excellent beaches in Rradhime. There are a few loungetop bars nearby (walking distance) and restaurants as well. So, location was excellent as well. A big thank you to Ada exceptionally who showered us with attention during our whole stay.

The hotel is pretty new, rooms are clean and very spacious with a partial sea view. Staff is very nice and helpful.

Room was advertised as having a hair dryer, it was not available which we missed. Breakfast is nice with enough options, however the freshly prepared foods: eggs, sauseges, french toast were always cold and seemed to us as remainings from the day before.

The Hotel was very clean. The staff makes you feel welcome from the beginning and are really helpful if you need anything. The breakfast was excellent.

We stayed at Valza for one week, and had a perfect vacation. The staff are among the best staff we’ve ever met at any hotel. They were always happy to assist you, and bringing lots of information and local tips which made our stay in Vlorë 10/10. The service provided by Gerti (hotel manager) and his team were truly above and beyond our expectations. The hotel is new with modern design, the rooms are spacious and very clean. Solid breakfast with various options. They also have some land turtles in the garden which are adorable. The hotel is located close to various beaches, and has a beautiful sunset view from the balcony. We truly enjoyed our stay, and would highly recommend it!

Nothing

Amentities were brand new and very comfortable. Everything was very stylish and very clean. Breakfast was wonderful.

A few small details were missing such as hair drier and slippers.

The property was new with modern, spacious and very clean rooms. The host was very nice and gave us several tips regarding what to visit. Breakfast was algo quite good, cooked on the spot. We were served some amazing traditional pastries with homemade jams that were delicious.

The hotel is completely newly built, very nice decor. The staff was very friendly and kind.

Nearby the hotel there is a construction site, which makes access a bit difficult if it is raining.

neatness, facilities and staff attitude

nothing

Super comfortable, clean and with a delicious breakfast. Gerti the hotel owner, was super helpful and kind as was the receptionist. He made us feel at home straight away and even drove out to help us when we got a flat tyre. Really recommend this hotel! Location is good and the breakfast is delicious (especially the homemade jams!)

Perfect!

Clean, good location, STAF, place for parking.

the road leading to the hotel need to be improved. Some small touches to be finished but overall very good.

Hotel staff was very kind and highly cooperative. Breakfast was awesome and they provided all the food stuffs which we requested. Highly recommending to stay and enjoy at this hotel. It is brand new hotel and enjoy there.

Nothing

From the really first begging everything was really nice and easy, the receptionist is lovely and the owner Gerti is always there to give you the best experience, nothing never miss. I have an amazing time, I highly recommend stay here.

super new, clean, modern

nothing, all great

Lovely atmosphere very helpful staff

Nothing much everything was on point

great location, with a wonderful view of the Vlora Bay! owners were kind enough to wait for us in the main street and assist with parking (indoor/secure). Room was spacious, spotless clean and very comfortable! bathroom was big and very clean! they served a freshly made breakfast, with just-made pastries and home-made jams. nearby locations include the Vlora pedestrian Lungomare with lots of shops and bars/restaurants, as well as many good beaches along the coast! will definitely return!

The hotel is very new and clean. Family room is very spaceous and has big comfortable beds. We especially liked the homemade breakfast with delicious pastries and jams. The staff was very helpful and welcoming.

Suggestion to include kettle and hairdryer in the room!

Amazing hotel at a perfect location and great staff! The owner went above and beyond to make sure that we are comfortable! They even packed us food for kids when we left! Would strongly recommend to stay here.

Nothing.

hotel is almost new. even we have arrived at 02:00h in the morning reception was there waiting for us. breakfast was very good and they have prepared even that moring were only three of us.

we have stayed too short, only few hours so there was no anything that deserves to be written. it seems that really they are taking care for gueste.

The room was very tidy and spacious, with a extremely comfortable bed and a nice balcony with ocean view. The breakfast was delicious and satisfying, we had a variety of food and could even take the leftovers with us. In addition to the beautiful hotel, the staff was helpful, polite and very friendly. We felt safe and sound in the hotel and can recommend it to anyone looking for a calm break in the Albanian Riviera.

You have to put two towels in front of the shower in order to keep the floor dry.

- very nice hotel! - it was a great place and the breakfast was amazing 😊