Overall, very friendly accommodating staff throughout. Attention to detail, generous and well above-norm luxury guest amenities and gestures. Great array of facilities for children - exceeds many larger luxury hotels'. Generous sized spa & pools. Very good dining options with variety of culinary styles and skills (perhaps lacking the simple casual comfort food array a bit). Unbeatable location if you want to be in the heart of the village and still be ski-in ski-out. Ski Room (set-up and service) is one of the best if not the best anywhere in the Alps.

Excellent breakfast location at Loulou restaurant. Buffet was adequate to above-average at best considering the price-point of the hotel. A la carte part of breakfast was also somewhat average to above average while patisserie selection and quality at the buffet was excellent. Overall breakfast experience could be improved particularly in light of the high culinary skills and quality in all the hotel's restaurants we experienced for lunch and dinner.

all. But especially service was outstanding

nothing

the people working in the hotel in every area from the restaurant to the spa to the ski room to the concierge looked after us incredibly well

the only complaint I would make was that the bar is lame. I would recommend using the K2 bar instead which is about 200m away

Incredible detail oriented, tailored service they have provided us, made our stay unforgettable! I've planned this trip for my birthday but unfortunately had a very bad ankle injury a week before the journey and communicated with the hotel to find a way to still enjoy this trip. From the moment we arrived, the staffs have made us like we were home. So many attentions to details that were just so sweet and thoughtful! Even under the current health crisis, we still managed to have great food from LouLou Restaurant and great massages at the Guerlain Spa. I would recommend this place to anyone, can't wait to go back again!

friendly & helpful staff, very nice spa, excellent breakfast, great location

hopefully when the whole construction will finish everything will operate great.