The place is really nice and staff very helpful.

The taxi service is grossly unreliable. Thst's not the hotel's fault. Also, GPS in the area isn't good. Things are closer together than they seem, but this wasn't explained well.

Room was very clean, very good location, nice breakfast and services.

The staff handled the check-in process and introduction to the property with utmost grace and cordiality. We agreed to speak Portuguese, a neutral language, to ensure mutual comprehension. We were served delicious, local, herbal tea in a most unique format: a double-walled glass carafe from a local designer. The staff handled a mechanical problem very gracefully, offering an acceptable work-around. The check-out staff, who also served breakfast, handled a prickly financial situation with even more grace, professionalism, and charm. That she gave me an alternative method to resolve the situation with my financial institution was incredibly welcome and accommodating. This was world-class and rare.

There was a minor mechanical issue in the room, a stuck blind, that impacted the privacy of the room that should have been verified before my arrival. This was a very minor issue and did not impact my overall experience. Transport to the auberge was somewhat difficult because of the confusion about the location of the taxi stand. There were two taxi stands at the train station in Vernon and we stood at the wrong one. It might help to produce a map of the Vernon train station for arriving guests plus public transport options for those not renting a car. A simple, printed or digital, village map might have made it easier to visit the sister restaurant/inn. These are very minor items that improve service delivery.

it was a unique experience ! we were especially charmed by the very warm, friendly and welcoming people working at O plum’art. we felt really special.

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Cosy and elegant boutique hotel 15 minutes from the Monet house. This is a perfect place for a night's stay in the countryside. We stayed in a bigger room, and it was well worth it. The smaller rooms though do not have the same value for money.

The first room we were invited to check-in was not the same one I booked on Booking. I am happy we were able to resolve the situation on the spot. Breakfasts are simply divine

Very friendly staff!!

Noise cancellation wasn’t the best

Size of room, breakfast, friendly staffs and neighbors

service impeccable. breakfast was amazing.