Location, staff , food and facilities.

N/A

Food excellent; bar service also very good

Servicing of coffee machines at breakfast (refilling with beans etc) Allocation of sun bed system

Spa facilities Restaurants Sea view Activities

Water in SPA facilities too cold for my taste Tennis court surface needs redone Tennis racquets and balls were in pretty poor condition. If you have a court it's worth investing 100 euros in two basic racquets and redo the strings every 2-3 months. Also, balls need changing at least 2-3 weeks. More veggie and vegan main dishes in the restaurant, it's almost 2022 and more and more have these preferences.

The Spa was excellent

The choice of drinks was very restricted. Mainly beer. They only had one very poor beer at the bar with no bottled beers (even spanish ones)

Locality is great, room view nice, breakfast very rich and good

Safety deposit was mentioned as included in the room equipment but finally extra charge per day was asked to be able to use it. In half board dinner no any drink, even plain water is included.

I both loved this property and the location. There is something very sweet about this part of San Agustin. It reminds me of how resorts used to be back in the day when I was a kid in the 80s. The places we used to go that were closer to where we lived. Everything has been maintained beautifully. Even though it is a smaller resort it has everything you need and the spa is exceptional. The gym also has the best people working for them that make certain everyone is involved in fun activities. The pool is a good size. The garden has enough space for everyone and has a lovely ambiance about it. The staff is amazing! Helpful, considerate and warm people.

There is nothing I disliked. There are though a few points I would like to highlight to anyone travelling there that they might want to consider: 1) Most customers of the resort were between 70-90 with very few exceptions. This depending on the viewpoint can be an attribute or not. 2) The sand is blackish. Not completely black like in places in Santorini but not yellow either. It's not a striking colour nor a very attractive one. However, it is the fluffiest and softest sand I've ever experienced. Also, it is magnetic. Endless hours of fun playing with my magnet and the sand :D The waters are very clear and the beach very clean. 3) It is a very quiet spot. This to me was merit but some might prefer a busier place.