My stay at Hassan Tour Palace was an exceptional experience, thanks to the outstanding service across the board. From the receptionist's Loubna and Imane warm welcome and efficiency to the meticulous attention to detail by the housekeeping team Amal, meryem and Ibtissam, every aspect of service was top-notch. The restaurant staff, including the managers, were attentive and provided an exemplary dining experience where I’ve felt I had never to worry what I will order, it was like having a private chef and staff that knew what I would like to eat depending on my mood big thanks to Sidi Mohamed and Hamza and the amazing chef Yanick. I was going to forget also the amazing Spa experience Meryem, the therapist, provided an incredible service. Her expertise and gentle approach during the hammam and massage left me feeling rejuvenated and relaxed. Her attention to detail and professionalism are commendable. The professionalism and friendliness of all staff members made my stay truly memorable. Highly recommended for anyone seeking a stay marked by exceptional hospitality. And sorry I couldn’t remember all the names of everyone but I will comeback for sure everyone made me feel like I’m at home. Thank you guys !!

Everything was great. Perfect service, location and equipments.

Just a small thing, which does not affect the overall great impression: the prices of beverages/snacks in the room are too high, if compared to their quality. 6€ for a Nespresso coffee is too much, same for cheap brands of chips, etc. As customer, I´d prefer to pay same amount but for higher quality products.

perfect service，moorrocoo tstyle tipical style decoration

no

Everything, including elegant furniture in the hall (balanced mix of traditional and modern) and fresh elegant flowers in the room and common areas. Everything clean and comfortable, professional and nice staff, very pleasant garden, swimming pool and fitness area. Walk distance from main attractions.

Made really welcome on arrival - caring staff - lovely first impressions. Was given an upgraded room. Not used to this luxury. Had a few snack and beers in the outside area. Staff attentive and very kind. Can't fault the service. Room super-quiet - breakfast huge choice - check out efficient..

Not much really, drinks expensive but it's a top hotel so I guess most guests not on a budget. I'd stay again if I go to Rabat again... one does feel very welcome there, for sure.

Great decor and beautiful garden/pool. Excellent Moroccan restaurant.

Rather expensive.

Booked through booking.com for 22nd May 23. Received cancellation from booking.com in afternoon of 17th saying "credit card refused". Same booking.com registered credit card been honoured by every other establishment on this trip. Details all correct and many £'000s available on credit limit. Immediately tried to clear up confusion (on 17th) offering alternative credit cards and seeking to reconfirm. Received "NO AVAILABILITY" within an hour of cancelling my booking!! Visited Rabat today (22nd) anyway after making alternative overnight arrangements. Hotel entrance full of security agents and police, many diplomatic plated Mercedes outside. I wonder who has needed to take over the entire hotel??? I am not happy to be bumped from my booking for "VIPS" but I am even less happy to be lied to about the reasons. I really look forward to the hotels response and will be very happy to publish correspondence - AND of course, accepted credit card bookings on that card. VERY DISAPPOINTING. DO NOT BOOK HERE UNLESS YOU ARE HAPPY TO BE CANCELLED AT SHORT NOTICE

Being lied to.

very friendly staff and very clean rooms

nothing

Excellent location, available free car parking, Hotel management and staff professionalism and friendly response. The hotel is a real Palace in terms of interior decoration for the reception and amenities

None

Overall vibe Room cleanliness Breakfast choice and quality Staff friendliness

Check in time was too long although it wasn't busy Many wall plugs in the room weren't working

Lovely selection and timely

Staff, decor, garden, facilities

Nothing

everything the hotel is so beautiful the architecture is traditional and it’s the best location in Rabat

Hotel is comfortable

Staff in general is very incompetent and delay things for no reason.

Breakfast and their service was excellent. I enjoyed all the food prepared in the morning. My wife too enjoyed.

There was not something in particular that I want to point out. Everything was good. I recommend this hotel to everyone.

Amazing establishments like a palace When you feel welcomed at home in a very confy atomosphere in a Cosy décoration ambiance, music and feel of art great service & food thanks for this amazing experience, can wait to be back in this signature hotel in Rabat, one Word just unique!

Nice rooms and pool area

I debated writing this, but I feel that the staff was a bit personally intrusive / disregarding of my privacy as far as American and Europeans standards go. They tried so hard and kept asking for good reviews, but made me so uncomfortable. I stay at hotels 200+ nights a year and this is the first time I’ve ever had that feeling….

they were all so kind staff wise warm welcome amazing rooms loved it

nothing

Excellent choices for breakfast.

The hotel was very draughty, it was cold everywhere. Doors and windows open in Lobby and breakfast room by temperatures at 5-7o C outside. Instead of the airconditioning they needed to put the heating on. We were in our coats the whole time.

it was very comfortable place and The staff were very helpful

The architecture service bed

Needs touch up maintenance to be 5 star

All staff realy so frendly I m frlling like my ofice receptionist dalal so help full I will like to stay again thank u all team

Price booking and another aplication so diferend i get 250 euro after I find 148 euro