The hotel is in a good location, a bit away from the busy main streets. Room is clean and all equipment is new. We have a big terrace, shared with neighbors, but that time is was nobody here. the bad was very comfortable and stable. The breakfast was good and personal at the reception and in canteen was friendly.

The cleaning lady wanted us to check out earlier even though the official check out time is 11 am. We did not like that she opened the door to the room when we were not dressed. And unfortunately it was no look in the door.

Nice facilities Rooms was spacious , clean and location of hotel is close to everything in the city , The staff were smiling and welcoming especially the owner of the hotel 👍🏻

The room was simply amazing. Spacious, clean, modern and comfortable. The staff is very friendly and does everything to make you feel at home. In the morning there is plenty of choice for breakfast and in the afternoon you can wind down in the spa. They offer a locker near the ski lift to store your gear, which makes the walk to the hotel a lot easier.

Nothing really.

Lovely hotel in a lovely resort off the beaten track (for Brits at least!)

very friendly staff, very good food, clean room, wellness area was very nice

The hotel, the people, the service, the scenary........

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The hotel occupies a prominent location at the top end of Serhaus village overlooking stunning views in all directions. Good basic facilities available. Breakfast is good. What really made our stay was the extremely helpful attitude of the lady owner from the start. She really couldnt do enough. Nice little bar on site in which to relax. Very reasonable prices and choice for beers and wines. After a wet and misty arrival she offered me the next day the chance to jet wash down the motorbike and even provided a towel and cleaning fluid. It clearly is a vibrant place in winter for the winter sports but dont expect too much life in Serfhaus in the summer. Limited bars and eating available and open. Overall a great stop and location in which to visit the amazing mountain scenery around.

A little disappointed we couldnt stay in the hotel and eat an evening meal as the menu looked very good. We would have thought that as guests staying this would have been possible. As it was we were directed to a hotel next door where the staff were not very welcoming.