The hotel was near the city centre. There are short parking spots and a free parking place a few minutes to walk. The hotel has a restaurant where you could get lunch and a bar. We didn't test it but it looked nice and popular. A late check- in is possible. The bed was comfy and everything was clean. Our room was located at the back of the building so traffic noise was no problem. They offered pretty nice shampoo and body lotion. The breakfast was okay. Everyone received one Croissant, some ham and cheese. Yoghurt, Coffee, hot chocolate, juices, Baguette and muesli.

We had troubles to lock the door to the toilet. The restaurant does not offer dinner. The hotel does not have an own parking space. There is no air conditioner but we were able to cool the room down by opening the windows. The shower was a little bit to hot for me and I had problems to manage the temperature.

Location and size of rooms.

Can be a bit noisy as it's on a busy road junction with a couple of bars nearby.

Loved it! French baked goods are wonderful.

Everything else was well done. Found a used tissue in the sofa bed. Mistakes occur.

Lovely location, parking was tight during the day (on streets around hotel) but easier at night.

We were cheated. We book a room for 3 persons and told the hotel that we were two adults and one 4-year-old child. We did not mention that we have a baby (one year old) Upon check-out, the hosts told us that we have to pay for 2 additional children. We told them that paying for one additional child is fine by us (even though its just a small baby), but that we paid for the older kid already. To our disbelieve they insisted that we pay for two additional children. After a 15 minutes unfruitful and tiring discussion, we had to leave since our train departed, and we just paid. VERY DISAPPOINTING EXPERIENCE!!!!!!!!

perfect location in Pontarlier. Able to park for free right outside. comfortable, good size rooms and the shower was great. Lovely breakfast and friendly staff.

Friendly helpful staff! The reception staff went to a great deal of effort to help us sort accommodation for future travel when our French language skills weren't up to it. Great location in town centre.

Breakfast not good value.

Pontarlier is not a very exciting town but this was on our way for a long road trip and we really enjoyed the hotel. We had a good rest in a friendly and comfortable place and that's what we were after. The bathroom was magnificent. It was actually the best bathroom I've ever seen in my numerous travels.

There was no paper tissue in the room but that was a little detail. It is a shame also that we could not eat at the brasserie of the hotel (not serving food) as there are not many restaurants in the town. But apart from that the hotel was great.