It was obvious housekeeping was trying. The room was very clean but very run down. They couldn't do anything about the carpet which was sticky and seemed full of moisture.

The common areas were filthy. The side doors were propped open and the keypads readers were covered with duct tape since I guess they didn't work. There were signs everywhere that said, "If you let your dog poop inside you will be evicted." The fitness room and pool were closed for covid, but you could see the pool and it was black.

This hotel should not be open. It looks like it was abandoned for 20 years, and they just reopened. Broken EVERYTHING. Holes in walls, broken drawers/tv/desk/safe, no fire alarm. The ceiling walking into the hotel is broken and open with lights falling. There's is a tarp that says "Quality Suites" hanging outside next to broken pathway lamps. There are doors to get into the hotel that have missing (not broken, missing) safety features. Anyone can get in. Including the homeless man who hangs out in the bushes and comes in every morning for coffee. Dangerous and dirty. Take this option off of your website. I'm embarrassed to say I even entered this building.

Nothing. Diane the front desk receptionist was nice, but our room was dirty and never cleaned from the last guest.

The disgusting room was never cleaned. Dirty wash cloths, beds and toilet.

Just the location and the personal work for they're excellent

The place it's very dirty, the pool it's out service that for covy plus the juice machine it's out order, air conditioner broken and not working well, not towel available, not bed dressed or extra blanket and pillow. I do have videos and pictures from. And I'll ask for full refund

Nothing I couldn't check in room not ready

Nothing see last comment

Linda, Dora, and the bathroom were the ONLY good thing about this place. Nothing like checking in and an hour later having to report the room is infested with bed bugs. My oldest son with us got bit the hell up. As did my fiancee and our 10 month old baby. Pictures and videos, along with bed bugs themselves were presented to Dora, the night desk staff. Dora immediately issued for a refund and security deposit. Dora then gave us better options to stay. Apparently countless rooms are infested with bed bugs and roaches as ample rooms were empty and yet "no rooms were available" to other guests. It's disgusting!! If a single hitchhiker, bed bug, came home with us... You WILL BE PAYING FOR AN EXTERMINATOR TO GET RID OF THEM. IT TAKES AN AVG OF 6 MONTHS OF COUNTLESS TREATMENTS!! I WILL NEVER EVER STAY THERE AGAIN. Possibly at any of your hotels because of this.

The bed bug infestation

Room was big but not in good condition.

It was terrible. I’m sorry I have to say this but I never been a hotel in this condition. The carpet was wet from the entrance to the bedroom and I ask for another room they couldn’t accommodate. The hotel was very dirty all over . Breakfast was very limited with milk coffee jars dirty from the outside. Bread , the were no more potions . I y family leave the hotel very dissatisfied we could not used the pool because it was closed and you can see the dirty everywhere from the window . We have never had a terrible experience like this . They charged me more that they’re were supposed to. Very sad . The bathroom and kitchen were not clean , Moët even garbage bags were in there .

nothing

everything