This si a nice apartment, with a good location and good service. The apartment has nice veiw with good spaces, bathrooms and kitchen. Bed sheets were a little bit dirty and the rug as well. Part of the furniture was in bad conditions, and the matresses of all bes as well. The concierge and the person that was in charge of the apartment were very nice.

While we did enjoy our stay in Boston, the apartment was in fact dirty. Unless it was a top surface, i.e. TV, it was dirty. The owner was very pleasant and I will admit that we did not call her. That's on me!

We were thrilled to rent this apartment with a view of the river. When our rental request was accepted, we confirmed with Paula that it indeed had a view and was one of the apartments shown on the website. Since we have returned home, I notice that they have added some new pictures showing an apartment with a partial river view. That is the apartment we were given and "partial" is a stretch. It has a view of MGH. This particular apartment was very poorly maintained and was dirty. The kitchen was not "fully loaded". There was one double bed in each of the bedrooms. The "straw that broke the camel's back" was when we pulled back the sheets and found that they were dirty. A call to Paula resulted in her suggesting we change the sheets ourselves and talk in the morning. The next morning Peter became our contact and he was more interested in telling us how fortunate we were to be renting an apartment in such a nice area of the city than he was in addressing the maintenance and cleaning issues. After many phone calls, he agreed to send someone to clean the apartment the following morning at 8:00. She arrived about 9:20 and didn't speak English; we ended up cancelling our plans for the morning so we could show her the things that needed cleaning. The maintenance crew from the apartment also showed up and did a nice job of fixing the issues that could be easily fixed. The website states that the front desk is staffed by a concierge 24/7. They were very friendly, but not at all well informed -- more of a receptionist than a concierge. They weren't able to tell us how to get to Whole Foods a few blocks away, didn't know anything about the subways (they drive), etc. All that said, the apartment was spacious and in a very convenient area of town. When the weather is bad it's easy to cut through MGH and come out at the Red Line. The Green Line was also accessible in the opposite direction.

The apartment was right behind MGH, which was very convenient for us as we were there for the hospital.. the apartment was overall clean and almos everything was there, we just needed to buy very few supplies for cleaning.. all concierges we dealt with were very nice and friendly.. the building overall is quite and welcoming.. and the big windows of the apartment were, to me, the best feature! The kids (ages 3, 8, and 10) enjoyed their time in the apartment and enjoyed playing at the very near by playground next to the river - you can reach there by walking over the bridge, so ut is pretty safe with no need to cross streets! We could even spot the river and the parks before it from the sitting room's window.. If I ever go to Boston I would defanitely consider staying there again! Totally recommended!

Coming in to the city for medical treatment, we needed a place to get away from what was happening in the hospital. The staff, building and location could not have been better for this. My new go-to in Boston!

I stayed in a beautiful apartment on Charles River. The flat was very big compared to before when I stay in Boston. I do not speak good english but I can call the company and they always help. I come and stay with them 2 months now and come back next year again. everything very clean and nice with all cooking supply, bathroom supply and sheets, towels new.

This apartment was amazing and the people we rented it from were great to deal with! Our son was at mass general hospital for three weeks having surgery and recovering and the location of the apartment couldn't have been better! It was quiet, clean, and very comfortable. The apartment it's self was huge and had plenty of room for our family to stay and be comfortable. The concierge was always helpful. I would absolutely rent here again and highly recommend this property!