Beautiful room. Great family vacation. Easy check in and out.

The location was PERFECT. The resort was family friendly & quiet - not the party zone. Our condo was absolutely beautiful and the views were spectacular. We were very impressed with the balcony & outdoor seating. I'm a little obsessed when it comes to cleanliness, so I was a little disturbed when we arrived and found hair behind the bathroom door which wasn't ours. I also was disappointed when I saw a stain on one of the layers of the bedding. I tried to ignore it and convinced myself that it was a stain that wouldn't come out, but I did remain on edge about it. There were tiny bugs which would show up periodically. I didn't mention anything about it because I did not feel like having someone bring in an exterminator & we have to waste part our vacation waiting in the room for them. We dealt with it & just made sure we wiped the counter with lysol wipes frequently. When we arrived we thought our parking spot was 1G (that's how we interpreted the info provided). Apparently we were wrong & someone left a note on our car saying it would be towed if not moved. We called Oceans Luxury and it was clarified. We found our assigned parking space. We came thru the parking garage which is below the building. There were no signs or anything in the room which stated to check in on the 1st floor. Afterall we went thru an agency and got our information/keys/garage door opening from the agency's lock box, as we arrived after 4pm. On Friday, the day before we scheduled to leave, somewhere between 2:30p and 4p a notice was put on our door (we were in the room) telling us we did not register and to go to the front desk, which is open M,W,F until 3:30pm. It was too late when we noticed it and we were leaving the next day. We went to the car and found a noticed on it saying the car didn't have a parking pass/was not registered and would be towed. You can't get in the garage without the garage door opener. Outside the front door, 1st level is a sign to register, but we didn't use that door. I will take responsibility for that and it could have been avoided if we arrived earlier as we had planned. With all of this being said, I would definitely return to this resort again because of the location & spectacular views. I'm a neat freak and clean behind everyone anyway. Next time I would just wash the linens myself since there was a washer and dryer in the room. The Ocean Luxury staff was very prompt in answering questions and very friendly.

Everything was as advertised on the site