Es gibt nichts was man besser machen könnte!

A business that is unethical at its best!. We arrived 50 minutes early to the posted check in time. Doors we locked, and all of the phone numbers no one responded to. No correspondence had even been recieved by us as to what to do for check in which is standand. What type of business is run where nobody can be reached. Anyways, went next door searching for someone to help us. They sometimes provide the keys for the patrons, but in this case the keys were no where to be found. After they finally contacting the owner, they found the keys were in a different location. At this point the owner gratiously offered us a glass of beer at the bar across the street for all our troubles. We kindly accepted. We thought that very kind at the time. It was also fortunate that we were there,at that tie as the service transporting our luggage arrived at 2.30, with one around and with again no one to sign for it. What is even more incredible, is the audacity to charge back these drinks back to us the next morning citing that because we were early he did not have to offer us any drinks. He also tried to disguse this as a city tax (reciept provided to us) which was not the case. The city tax was only a small sum not what was asked from us. We paid the requested amount of course as it was never offered genuinely. But it leaves us to think of what type of business this man is running.

Super friendly Hosts, placed right next to the chateau. Great breakfast. Nice restaurant right next to it. We came with bicycle which we could safely store inside

Good.

More selection for breakfast. (Fruit)

great location, appartement space and breakfast

not a busy place, we waited a bit for room key and reception staff

Beautifully rennovated historical appatrnent in the middle of the town, very nice breakfast, very helpful and friendly staff. Highly recommended.

Excellent location, nice furnishings, the room is big enough, rich breakfast. Very convenient that breakfast starts at 7 a.m.

As in most hotel rooms, there is only one chair, even though it is a double room.

very well located close to the iconic viewpoint of Melnik

The hotel is very good located.Comfortable room.Very kind lady at reception.Thank you.

Breakfast was very nice, fresh baked eggs as well. Rooms / appartments were very big and spacious. Location is also great, in the center of old town Melnik. Very nice stay.

The location is in the hart of the old town. The apartment is very large. The breakfest has a variety of food to choose. The wine fest, that took place at the time of staying, covered on all the problems.

I stayed at the room 3. It's written on the booking site that the breakfest is excellent. It's normal but it's far to be excellent. For excellent breakfest I would expect to have several hot foods and not just eggs cooked in different ways. Also I would expect some soy or lactose-free milk but it's not served. Also there is no WiFi at the breakfest room and no mobile signal. All the guests eat at the same long table. The accomodation is overpriced. The bath is without any barrier so when you take a shower the water goes outside and remains on the floor. And there is no any hole on the floor to run the water away. The exaust fan in the bathroom noises like an airplane when starts working. When you enter the apartment you smell the slight ordor of an old hotel room. The knives are dull, it's hard to cut anything with them. On the the TV there are only 5 channels and they are only news channels, all the rest are shopping TV. Door handles covers are not tighten to the bathroom door. The garbage bin is not opening when you press on the pedal.

Amazing location, great staff and good breakfast! Room was large and comfortable and the bike storage system is great. I highly reccommend this hotel for cyclists! Melnik is a beautiful town!

N/a

Excellent breakfast, garage parking (200 CZK).

super location, 16m from the city centre... very friendly, helpful and flexible landlord, great breakfast

parking in public place (not far, just few meters away, paid between 7am-7pm however)

good breakfast

Accommodation is amazing, I recommend. Price very good !!!